Handshake offers enhanced account management options to keep your account secure, starting with available roles for teammates that are using Handshake. These roles enable your teammates to utilise Handshake in a safe and reliable manner while ensuring appropriate access to needed features.
Topics:
Employer User Account Types
Owner
One user per company profile may be the Owner. This user has the ability to all roles, including editing the company's branding page and managing staff.
The Owner is typically the person who originally created the company profile in Handshake, however, this role can be transferred to another teammate if needed. See How to Transfer Ownership for more details.
If the Owner of your company is no longer able to access Handshake, please reach out to our Support Team for assistance.
If you've recently been granted Owner access, check out Additional Resources for Owners and Admins.
Benefits of an Account Owner:
- Clear point of contact for new recruiters at your company trying to gain access to Handshake
- Account security: Only the Account Owner can approve new recruiters and disable old accounts
- Brand security: Only the Account Owner can make updates to your company page
Account Owners: Approving and Creating Accounts
- Owners and Admins can see an option to share an Invite Link or Create Users in the Teammates page
- They receive an email alert to approve or decline new recruiters that need access to their company
- Owners and Admins will also be alerted in Handshake of any accounts waiting for approval with a notification icon toward the upper-right of the page.
Please note that this screenshot is taken from our US site and there may be some differences in language from the UK platform.
Recruiter
The most common role among users connected to a company profile.
Recruiters are not able to edit your company branding page, the account information of other recruiters, or approve new recruiters trying to gain access to your company's account
Other than that, recruiters have full access to post jobs, interviews and events.
Representative
Representatives can participate in fairs and events, both in-person and virtual. Think of it as ‘read-only’ rights to all things event related - this allows them to participate in the fair by hosting sessions, viewing student's profiles that signed up for sessions, viewing RSVPs and downloading public resumes of signed up students. They can’t see any personal data like a student’s application though. Representatives also cannot:
- Request Institution Access
- Post Jobs / Interviews
- Request Events / Fairs
- Be a Schedule Owner on a virtual fair, although they can manage existing schedules
- Review Job & Interview Applicants
- Send Messages
- View student profiles
- Invite or Create users if given permissions per Global Account Settings listed above
Administrator, Hiring Manager, Ambassador, Student Ambassador*
*These roles are reserved for our Premium employer partners. For more information, please see Role Based Access: Managing Roles.
Additional Resources for Owners and Admins
- How to Edit Your Company Settings - configure global settings, update company profile details, manage labels and divisions
- Managing Teammates:
- Managing Teammate Roles: for teammates that already have an account and need a role change
- If you're a Premium Employer Partner, please refer to Role Based Access: Managing Roles.
- How to Deactivate or Reinstate Teammate Accounts: for guidance on deactivating or reactivating a teammate's Handshake account
- How to Invite Staff Members to Join Handshake: how to use the Invite Link
- How to Manually Add Teammates to your Company's Profile: how to use the Add Teammate Manually option
- How to Transfer Ownership: if you'd like to transfer your Ownership role to another teammate
- Managing Teammate Roles: for teammates that already have an account and need a role change
Comments
0 comments
Article is closed for comments.