Handshake offers enhanced account management options to keep your account secure, starting with available roles for teammates that are using Handshake. These roles enable your teammates to utilise Handshake in a safe and reliable manner while ensuring appropriate access to needed features.
Topics:
Employer User Account Types
Owner
One user per company profile may be the Owner. This user has the ability to manage all roles, including editing the company's branding page and managing staff.
The Owner is typically the person who originally created the company profile in Handshake, however, this role can be transferred to another teammate if needed. See How to Transfer Ownership for more details.
If the Owner of your company is no longer able to access Handshake, please contact our Support Team for assistance.
If you've recently been granted Owner access, check out Additional Resources for Owners and Admins.
Benefits of an Account Owner:
- Clear point of contact for new recruiters at your company trying to gain access to Handshake
- Account security: Only the Account Owner can approve new recruiters and disable old accounts
- Brand security: Only the Account Owner can make updates to your company page
Account Owners: Approving and Creating Accounts
- Owners and Admins can see an option to share an Invite Link or Create Users in the Teammates page
- They receive an email alert to approve or decline new recruiters that need access to their company
- Owners and Admins will also be alerted in Handshake of any accounts waiting for approval with a notification icon toward the upper-right of the page.
Recruiter
The most common role among users connected to a company profile.
Recruiters are not able to edit your company branding page, the account information of other recruiters, or approve new recruiters trying to gain access to your company's account
Other than that, recruiters have full access to post jobs, interviews and events.
Representative
This role is used for those outside the recruiting line-of-business to participate in their company's in-person or virtual fairs and events. Representatives can create the initial virtual fair schedule, host sessions, view RSVPs and via the RSVPs, message signed up students or their download public CVs.
They can’t see any personal data like a student’s application though. Representatives also cannot:
- Request Institution Access
- Post Jobs / Interviews
- Request Events / Fairs
- Review Job & Interview Applicants
- Send Messages to students that haven't RSVP'd to an event or fair
- View student profiles
- Invite or Create users if given permissions per Global Account Settings listed above
Note: Although Representatives cannot register for a career fair in Handshake, they can be the Schedule Owner on a virtual fair.
Administrator, Hiring Manager, Ambassador, Student Ambassador*
*These roles are reserved for our Premium employer partners. For more information, please see Role Based Access: Managing Roles.
Additional Resources for Owners and Admins
- How to Edit Your Company Settings - configure global settings, update company profile details, manage labels and divisions
- Managing Teammates:
- Managing Teammate Roles: for teammates that already have an account and need a role change
- If you're a Premium Employer Partner, please refer to Teammate Roles Glossary for Premium Partners.
- How to Deactivate or Reinstate Teammate Accounts: for guidance on deactivating or reactivating a teammate's Handshake account
- How to Invite Staff Members to Join Handshake: how to use the Invite Link
- How to Manually Add Teammates to your Company's Profile: how to use the Add Teammate Manually option
- How to Transfer Ownership: if you'd like to transfer your Ownership role to another teammate
- Managing Teammate Roles: for teammates that already have an account and need a role change
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