If a student on your campus would like to attend a virtual fair or event and an interpreter's services are needed, please use the process below to request that service!
Requests should be submitted to Handshake Support 2 weeks minimum in advance of the fair. If your fair is less than 2 weeks away, please contact your Relationship Manager instead to expedite the request.
Submit a new Support ticket here and please include the following information:
- Events: Event ID(s) (found in the URL)
- Fairs: session(s) time and student ID
- The user ID of the interpreter
- We recommend the interpreter be setup with a student account for the smoothest experience!
Note: the ID number is the number at the end of the web address when viewing the user's profile or the event.
Once your ticket has been submitted, our Support Team will work with engineering to add the interpreter to the correct session(s).