Messaging Students: Attach a Team Member

Premium partners with Talent Engagement Suite can introduce a teammate to candidates via direct messaging. 

This feature allows the sender to attach an Advocate to the message. You can also attach yourself if preferred. 

From the message thread, students can message the attached team member.

Premium features are for Handshake Premium accounts only. For more information, please check out this resource.

Permissions related to attaching a team member

To access this feature in messages, your user account role type must be set to Recruiter (Advanced), Recruiter (Sourcer), Owner, or Admin.

If you do not have access, reach out to your company's Owner or Admin to request a role change or permission. For more information, refer to Who is the Owner of My Company's Profile?

Attached teammates: 

• must have the role type Advocate, Recruiter (Sourcer), Recruiter (Advanced), or Admin
• should be enabled to send and receive messages from candidates without a public Handshake profile
  • Learn how to "Allow candidates without Handshake profiles to reply to employee email addresses" via Company Settings: Global Settings.

Attach (introduce) a team member

1. Click on Candidates from the left navigation bar. A teammate can be introduced in either a 1:1 or bulk message. 

• To introduce a teammate in a bulk message, click to check the box next to each message recipient or the box next to Name to select all candidates on the page.

• To introduce a teammate in a single message, click to check the box next to the candidate's name, or click directly on their name to send the message from their profile. 

2. When the message recipient(s) are selected, click on the blue button Message to open the message composer. 

3. Click the blue text Include in the lower-right corner of the message composer, then click Teammate Introduction. 

4. In the popup modal, click in the text field for a list of eligible team members, or begin typing to search.

When searching, team members will be displayed based on matching names and labels applied. 

5. After selecting the team member, click Attach to add them to your message. The selected team member's name will display below the message text box. 

6. Click the blue button Preview message, in the lower-right corner, to proceed.

To make changes, click Cancel in the lower-left corner of the Message Preview popup. 

7. When you're ready to send, click the green button Send message in the lower-right corner.

A message confirmation will appear at the bottom of the page to indicate your message was sent. 

Student experience

The student will receive the message which will include the teammate and their details. They can choose to reply to the sender or send a message to the teammate attached. 

For the full student experience, check out our student-facing article, Receiving Employer Messages in Handshake.