Importer App: Overview


Teena Blaydes -

What is the Importer App? 

The Importer App is used both internally and externally to analyze and import data, via the API, into Handshake.

How does it work?

Think of the importer as a translator. It translates a CSV into JSON that's fed into our API and into Handshake.

What kind of information can I upload through the importer?

  • Users
    • Students
    • Career Services
  • Mentors
  • Contacts
    • Employer
  • Buildings
  • Rooms
  • Appointment Types
  • Appointments
  • Events
    • Types: Event or CareerFair
  • Attendees
  • Notes
    • Users
    • Appointments
  • Labels
    • Users
    • Contacts
  • FDS Responses

What happens after I submit a file?

You will receive a confirmation from our Support team and your file will be queued for processing. If you'd like to view its progress, please revisit the original job request.

If you've requested the file to run in the last 48 hours and you no longer see your job, there are no errors to report.

If you have duplicate sensitive fields in the file, these will not be processed. Please remove duplicate records from the file before re-uploading.

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request