Drop in Appointments and the Check-in Kiosk

Mallory Wheaton -

We've updated the student Check-in Kiosk experience to include appointment categories!  To ensure that your school's appointment settings are properly configured for drop-ins, we've included some configuration tips below to ensure a seamless student experience.

The Student Experience

  1. This is the Check-in Kiosk login screen, where username or email address can be entered.  A Check-in Kiosk can be enabled by going to Appointments > Check-in Kiosk > Launch Check-in KioskPicture1.png
  2. Next, a student will see a What are you checking in for? page.  This will show Appointment as an option, and any events you may have coming up. Picture2.png
  3. After selecting Appointment, students will see an option to select Drop-in Appointment.  This will also show any scheduled appointments this student has.  Screen_Shot_2017-07-10_at_2.38.54_PM.png
  4. Next, students will need to choose an Appointment Category. In order for a category to appear here, it must contain Appointment Types with ‘Drop In Enabled’ checked. In this example, we’ll click School of Business.
    • In this example account, the appointment categories Alumnus and School of Business are the only two Appointment Categories in school settings that contain Appointment Types with the Drop-in Enabled? box checked.  
    • Any appointment type that is drop-in enabled but does not have an appointment category specified will be listed under “All Appointment Types”. If you do not want this option to show, make sure all drop-in enabled appointment types have a category.Picture4.png 
  5. Students will then need to choose an Appointment type.  Again, the Appointment Types listed here will be associated with the category that they chose in Step 4, and must have Drop-in Enabled checked.Picture5.png
  6. After the Appointment Type is selected, the check in process is complete!Picture6.png

The Career Services Appointment Settings Experience

Now, we'll review the school settings needed to achieve the student experience above. 

    1. To access your Appointment Settings, click your name > School Settings > Appointment Categories. Screen_Shot_2017-02-24_at_3.04.23_PM.png
    2. Each category has associated appointment types.  To view/edit the types associated with a category, click Edit next to the Appointment Category.  In the example below, we've clicked Edit next to School of Business.  In this example, the types Mock Interview and Resume Review  have Drop-in Enabled.  So, in step 5 above, they will show in the Check-In Kiosk.   The Drop in NOT enabled Test Appointment Type will NOT show up as an option in the Check-In Kiosk. Picture7.png
    3. Next, we'll visit the settings for Appointment Type.  These are in School Settings > Appointment Type.Screen_Shot_2017-02-24_at_3.07.02_PM.png
    4. If we select Edit next to the Mock Interview Appointment Type, we'll see the that this Appointment Type is associated with the School of Business Appointment Category AND the Alumnus Category., and that it's Drop-In Enabled.  This means, Mock Interview will appear as an Appointment Type in the Check-In Kiosk if a student selects Either School of Business or Alumnus as their Appointment Category.Screen_Shot_2017-02-24_at_2.56.15_PM.png
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