Career Services Training Courses

We understand that the Handshake Training courses take a lot of time.  To make things easier, we've broken down the trainings by role type below!  As a reminder, we recommend identifying one main POC to serve as the Implementation lead and Handshake expert, that person should take all the courses.

Our ongoing trainings (in a webinar format) can be found here and you can click on the links below to go directly to the videos:

For Everyone:

• Career Services View & Navigating Handshake: Review of Handshake’s layout and navigation, rundown of user settings, and an introduction to all Handshake resources. This is the first step in understanding how Handshake works. 
• Creating Career Services, Student & Employer Accounts: Step-by-step process of creating Career Services, Student & Employer accounts. Learn how to create accounts for your colleagues and student and employer accounts for testing purposes. 
• After that you can view the courses in whatever order you would like!

Suggestions by Role:

Career Counseling

• Managing Students: A thorough review of Manage Students tab, Incoming Student Requests, Student Profile, and Student Engagement Reporting. Gain mastery in managing your students efficiently and effectively. 

• Appointment Qualifications: Learn how to create an appointment type, qualify certain students for that appointment type, then add the appointment type to your user profile.

• Approving Appointments: Understand the workflow for approving an appointment and the different actions that can be taken from the appointment details page. 

• Drop In Appointments Overview: Learn about the process for opening a check in kiosk and understand how a student checks in for a drop in appointment. 

• Surveys: Creating a Survey and inviting Students to take the Survey. Get feedback from your students using this Handshake feature. 

Employer Relations

• Event Management: Creating an Event, review Invite Only vs. Qualifications, and sharing Events with Students. Learn how to create and inform students about the events happening at your school! 
• Creating a Career Fair: Thorough rundown of the process of creating a Career Fair. Manage both students and employers from your Handshake Career Service account.
• Experiences Setup, Management, & Best Practices: This course will walk you through how to create and manage experiences on Handshake. Click here for Experiences additional resources.
• Employer Approval Preferences: Learn how to customize default employer approval preferences (located in your school settings). 
• Employer Posted Jobs: This walks you through the process that an employer goes through to post a position on Handshake. 
• Employer Requested Interview Schedules: Understand the process for an employer requesting an on campus interview and learn a couple tips for troubleshooting why an employer is unable to request an interview schedule. 
• Approve and Build Interview Schedules: This will walk you through how to approve and build an interview schedule. 
• Supporting Your Employers Webinar
• Fraudulent Employer Process Webinar
• Surveys: Creating a Survey and inviting Students to take the Survey. Get feedback from your students using this Handshake feature. 

Data/Analytics/Operations

• Managing Students: A thorough review of Manage Students tab, Incoming Student Requests, Student Profile, and Student Engagement Reporting. Gain mastery in managing your students efficiently and effectively. 
• Experiences Setup, Management, & Best Practices: This course will walk you through how to create and manage experiences on Handshake. Click here for Experiences additional resources.
• Supporting Your Employers Webinar
• Fraudulent Employer Process Webinar
• Surveys: Creating a Survey and inviting Students to take the Survey. Get feedback from your students using this Handshake feature. 
• Handshake Importer Training: Introduction to Importer, how to gain access to the tool, creating and uploading a file to the Importer, and reviewing errors in uploaded files. Complete this training course before you request access to the Importer. 
• Using the Importer Webinar
• Analytics and Reporting Webinar
• Transitioning Students to Alumni Webinar

Marketing/Communications 

• Marketing Webinar

For a full list of available training, please visit Career Services Training Videos.