Career Services Staff Roles and Permissions

Rob Midson -

The staff section of the school settings will display all of your staff and the roles that they have in Handshake. 
  1. Click your Name in the upper right hand corner, then click School Settings
  2. Click Staff Management on the left side of the screen
  3. From this page you can manage your existing staff members and add new career services staff


Employer Relations Role Recommendations
Applications and Outcomes, Career Fairs, Employer Approvals, Events, Interview Schedules, Jobs, Launch Check-in, Manage Appointments (if have an advising schedule), Manage Students, Mass Emails, Mentorships, Outcomes, Posts, Reports, Rooms, Surveys, Upload Attachments, View as Student

Career Counseling Role Recommendations
Applications & Outcomes, Articles, Career Fairs, Career Plans, Events, Experiences, Jobs, Launch Check-in, Manage All Appointments, Manage Own Appointments, Manage Students, Mass Emails, Outcomes, Posts, Reports, Rooms, Surveys, Upload attachments, View as Student, View Shared Notes.

 

Systems Admin Role Recommendations
All roles (Adding External Feeds, Manage Labels, Manage Staff, Pins)

 

Administrative Assistant 
Career Fairs, Events, Interview Schedules, Launch Kiosk, Manage All Appointments, Manage Students, Reports, Rooms

 

Student Employees
Events, Jobs, Launch Check-In Kiosk, Manage All Appointments (if scheduling for staff), Manage Own Appointments, Mass Emails, Rooms


 

All roles in Handshake will allow you to

  • Manage the school page

  • View student documents and profiles

  • Send students messages

  • View own notes and add notes to student accounts

  • Download student resumes
  • ​Add existing labels to student accounts
  • View articles

  • View events

  • View career fairs

  • View job postings (not approve them)

  • Create employer accounts

  • View employer accounts

  • Create contacts

  • Create mentors
     

The actions that can be performed with each additional role that is added to a school staff members account are listed below:

Applications: The “Applications” role grants permission to do all actions off of the “Applications” tab, including signing up students for interviews, accepting them for interviews, extending job offers, and downloading resumes.

Articles: The “Articles” role grants permission to add articles to the Resource Library in Handshake.

Career Fairs: The “Career Fairs” role grants access to all the features of the “Career Fairs” tab. It allows users to create career fairs and all of the booth options and career fair options. They can also view, edit, and create employer registrations, and manage their invoices and whether they’re marked as “paid” or not. This does not mean that they have access to financial information; only a school owner can sign up with the Stripe online payment service.

Career Plans: The “Career Plans” role allows school staff members to create and edit career plans.

Employer Approvals: The “Employer Approvals” role allows users to create employers, approve them, and/or edit their roles at your school. All school staff members can edit and update employers once they’ve been approved.

Events: The “Events” role allows school staff members to post, approve, delete, and edit events. All school staff users can view attendee lists for events and open check-in kiosks. Only users with the “Mass Emails” role can send mass emails to event attendees.

Experiences: The “Experiences” role allows school staff members to manage and send approvals for student Experience submissions.

Explore Insights: The "Explore Insights" role allows school staff members to access the Explore Insights feature, Handshake's built in reporting functionality.

External Feeds: The “External feeds” role allows school staff members to create new external feeds in the school settings.

First Destination Surveys: The “First Destination Surveys” role allows school staff members to create new First Destination Surveys and manage/report on previously sent surveys.  

Interview Schedules: The “Interview Schedules” role allows school staff members to use the features of the “Interview Schedules” tab. This includes creating, editing, and approving interviews. They can also assign students to interviews and put both students and recruiters into interview time slots.

Jobs: The “Jobs” role allows school staff members to use the features of the “Jobs” tab. This includes the ability to approve, decline, edit, and post jobs. Edits to a job only affect the version of the job posted at your school. Employers retain control over the original job, which can be posted to many schools.

Launch Check-in Kiosk: The “Launch the check in kiosk” role allows school staff member to launch the appointment, event, career fair, interview schedule or general check in kiosk.

Manage All Appointments: Manage all staff members appointments, update school settings for appointment types, preferences and categories, view shared notes.

Manage Labels: The "Manage Labels" role allows school staff members to create new labels.

Manage Own Appointments: The "Manage Own Appointments" role allows user to manage only their own appointments.

Manage SSO Settings: The "Manage SSO Settings" role provides access to edit/manage the self-service single sign on configuration page for your school, located under school settings. This is often granted to an IT point of contact and should be used with caution.

Manage Staff: The "Manage Staff" role allows users to change the roles of other staff members at the university.

Manage Students: The "Manage Students" role allows users to add new students.

Mass Emails: The "Mass Emails" role allows users to create new mass emails and review mass emails that have been sent.

Mentorships: Create and manage mentorships

Pins: The "Pins" role allows school staff to create new pins and manage existing pins from the school settings.

Posts: The “Posts” role allows staff members to post statuses for their school.

Reports: The “Reports” role allows staff members to access all the features of the “Reports” tab. This allows them to view, create, edit, download, and export reports. It is required for viewing any reports. Reports can be downloaded, saved as an Excel file, and given to anybody.

Rooms: The “Rooms” role allows staff members to access all the features of the “Rooms” tab. This includes adding buildings, adding rooms, editing buildings and rooms, and checking room schedules. Users without this role cannot use the “Rooms” tab.

Surveys: This role allows staff members to access the “Surveys” tab. This means they can create and distribute surveys, and review their results. This role is needed to do anything with surveys. Since surveys are used to create many custom fields for Handshake, it may be prudent to give this role to users who are also involved with events, outcomes, career fairs, interviews, and other such roles that use surveys to customize forms.

Upload Attachments: This role allows staff members to upload attachments to the school’s document library and to jobs, events, and interviews.

View as Student: This role allows staff members to view the site as a student. This is a very powerful role, because while this happens the staff member is effectively logged into the student’s profile. Everything they do while viewing as that student is actually done by that student on Handshake.

View Shared Notes: This role allows school staff member to view notes added by other Handshake staff members.

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