- Troubleshoot issues that a student brings to your attention.
- Check any postings, fairs, events, etc. that you've posted.
1. First, ensure that you have permissions to view as a student. Head to your settings by clicking your name in the upper-right corner of the screen and selecting User settings
2. Next, select Roles and scroll down until you find View/Act as Student. This must be checked, if it's not and you're not able to enable it yourself, reach out to someone who has Manage Staff permissions or your RM to request this role.
3. Click Manage on the left navigation bar, under the Students category.
4. Type the student's name in the search bar on the page, located under the Manage students page heading, in the upper left corner.
5. Click on the student's name to open their profile.
6. On the left side of the page, locate and click the View as this student button.
When viewing as a particular student, you'll have access to most Handshake content from their perspective.
Note: There are certain fields on the student profile that you will not be able to either access or edit. These can only be accessed/edited by the student themselves:
- Work Authorization settings
- Viewing additional email addresses that the student added
- Accessing or editing a student's profile picture
- Editing the "get to know me" section
- Accessing their inbox
- Editing a student's institution email address
- If the student’s account is connected to a career services or employer account, contact Support to change the institution email address.
Once you are finished, click the Normal View button, located in the upper-right corner of the screen to return to your account.