What Happens If I Misspelled My Email When Signing Up?

Zoë Fluger -

It's possible you may have accidentally mistyped your email address when registering for your new Handshake account. No worries! It happens to the best of us! However, because the email address needs to be confirmed, but cannot be confirmed because of the typo, you'll need to re-register using your correctly spelled email address. 

If this happens to you, please reach out to our Support Team through a Support Ticket, and provide your misspelled email address so the wrong account can be deleted. Once this is done you will be able to start over and register using your correctly spelled email address. 

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Niayah Lias

My email address was misspelled so my account needs to be deleted.

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    Zoë Fluger

    Hi Niayah, 

    Thanks for reaching out! Please click on Submit a request above this comments section to send our Support Team a request to help you delete this misspelled account. Please include the misspelled email so we can easily locate your account and remove this for you. Thanks! 

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    Ghazal Patel

    The email i signed up with is ghazalpatel@masonlive.gmu.edu; However, it is supposed to be gpatel@masonlive.gmu.edu! Is there a way to change it without deleting the account?

     

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    Zoë Fluger

    Hi Ghazal! 

    An account would need to be confirmed before we could do an email change. However, because the email is spelled wrong, there is not a way to confirm your email. This is why the account would need to be deleted and you would need to re-register using your correctly spelled account. Please reach out to Support by clicking on Submit a Request above so we can assist you with this. Thanks! 

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