It's possible you may have accidentally mistyped your email address when registering for your new Handshake account. No worries! It happens to the best of us!
If this happens to you, submit a ticket to our Support Team, and provide your misspelled email address so the wrong account can be deleted. Once this is done you'll be able to start over and register using your correctly spelled email address.
Comments
7 comments
My email address was misspelled so my account needs to be deleted.
Hi Niayah,
Thanks for reaching out! Please click on Submit a request above this comments section to send our Support Team a request to help you delete this misspelled account. Please include the misspelled email so we can easily locate your account and remove this for you. Thanks!
The email i signed up with is ghazalpatel@masonlive.gmu.edu; However, it is supposed to be gpatel@masonlive.gmu.edu! Is there a way to change it without deleting the account?
Hi Ghazal!
An account would need to be confirmed before we could do an email change. However, because the email is spelled wrong, there is not a way to confirm your email. This is why the account would need to be deleted and you would need to re-register using your correctly spelled account. Please reach out to Support by clicking on Submit a Request above so we can assist you with this. Thanks!
What if you used your personal email but need to change it to a school email?
My school recently changed there email address format. From mercymavericks. Edu to mercy.edu. can someone help me correct my email address.
My account was someone else’s account? I think I share the same email with a previous alumni who’s name was John Kesler who was a mathematics major in Muir. I’m Joe Kesler, a bio major in ERC. I’m really confused.
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