Career Services Training Videos

Our new training platform is live and ready to use - Handshake Academy! 

Learning a new platform can often be difficult and overwhelming. At Handshake, we strive to make using Handshake as user-friendly, yet effective, as possible. With that said, here are some training videos that you can view to understand the essential features within Handshake that you might be using on a day-to-day basis. 

Please note that some of these videos are our older training videos, and for updated content, please refer to Handshake Academy! The links below are being migrated to Handshake Academy as the content is created, so please note the title of the link for clarity. You can also access Handshake Academy by clicking on Help in Handshake, then click on Handshake Academy.

Set-up & Configuration Training Videos:

Handshake Academy: Implementation: In this course, we'll go over the essential aspects of preparing to launch Handshake. The course contains valuable material designed to help you set up your account, formulate your work flows and get connected with students & employers. We'll also discuss ideas for maximizing engagement through key feature adoption.

Handshake Academy: Accessing Handshake & Creating Accounts: In this course, you'll learn about:

• Accessing and setting up your Handshake account
• Setting up and inviting members of your team to use Handshake
• Creating employer and student accounts associated with your Career Services account
• Understanding the permissions & roles available in Handshake

Who should take this course?

• This will be particularly relevant for the campus administrator or the Handshake Point of Contact, as they will need to have the ability to create accounts for others on campus and determine the level of access they will have in the platform. 

Handshake Academy: Importer Training: Introduction to Importer, how to gain access to the tool, creating and uploading a file to the Importer, and reviewing errors in uploaded files. Complete this training before you request for access to the Importer. In this course, you'll learn about:

• What is the importer tool?
• Gaining access to the importer tool.
• Creating & uploading an importer file.
• Reviewing errors & downloading failed rows.

Handshake Academy: School settings & marketing materials: In this course, you'll learn about:

• The details tab of your school settings
• The Handshake Marketing Toolkit
• Branding for your school/career center page
• Setting up payment options

Handshake Academy: Two Way Calendar Sync: Introduction to Two Way Calendar Sync feature. Integrate your school’s calendar with Handshake’s calendar to keep appointments up-to-date on your calendar. 

Reporting Overview: This course will walk you through how to access Handshake's reporting features and a high-level overview of how to access and use them.

Reporting: Additional Resources

For an even deeper dive into Handshake reporting and examples, please visit our webinar recording.

Check out the "Reporting" section of our Help Center, which includes links for several common reports! 

Employer Features Training Videos: 

Handshake Academy: Managing Employer Contacts: Creating and formatting Contact file, review Contacts tab, and Employer Approval Preferences.. This is a crucial step in inviting your Employers to connect with you on Handshake. 

Handshake Academy: On Campus Employment Options & Set-up: Review best practices and workflows for on-campus employment and discuss Company vs Divisions model setup. This will assist you in understanding which model your school needs to manage on-campus employment. 

Handshake Academy: Trust & safety overview: This walks you through understanding how employers are validated on Handshake.

Posting a Job from Employer View: This walks you through the process that an employer goes through to post a position on Handshake. 

Editing a Job Posting: Review options to edit job postings and duplicate a job posting. 

Approve a Job: Learn about how to approve a job in Handshake. Please note that this video was recorded with a legacy view. Your view in Handshake may look different now, but the tips are still accurate!

Jobs Across Distributed Campuses: Understand how to know if your school uses multiple Career Centers, create a saved job search, then set it as your default search.

Handshake Academy: Managing On-Campus Interviews (with employers): Review the Interview Schedule overview page, managing OCI requests, and actions within an OCI: 

• approve and build interview schedules
• invoice employers
• manage attached jobs 

Interview Groups: Understand how to assign candidates into different groups, how to assign interview slots to different groups, how a candidate takes a slot within an interview group.

Complex Interview Schedule Part 1: Review the process for building out a complex schedule template and understand the best practices for slot management on a complex schedule. 

Complex Interview Schedule Part 2: Review the process for building out a complex schedule template and understand the best practices for slot management on a complex schedule. 

Student Features Training Videos: 

Managing Students: A thorough review of Manage Students tab, Incoming Student Requests, Student Profile, and Student Engagement Reporting. Gain mastery in managing your students efficiently and effectively. 

Event Management: Creating an Event, review Invite Only vs. Qualifications, and sharing Events with Students. Learn how to create and inform students about the events happening at your school! 

Creating a Career Fair: Thorough rundown of the process of creating a Career Fair. Manage both students and employers from your Handshake Career Service account.

Interview Schedule Settings: Review Interview Schedule Settings. Manage interviews in your school using this feature. 

Surveys: Creating a Survey and inviting Students to take the Survey. Get feedback from your students using this Handshake feature. 

First Destination Survey: Review the Survey from a Student Demo, setting up the First Destination Survey, reporting Features, best practices, and resources. Learn how you can benefit by using this feature and gain insights on what your students are doing after graduation.

Appointment Qualifications: Learn how to create an appointment type, qualify certain students for that appointment type, then add the appointment type to your user profile.

Approving Appointments: Understand the workflow for approving an appointment and the different actions that can be taken from the appointment details page. 

Drop In Appointments Overview: Learn about the process for opening a check in kiosk and understand how a student checks in for a drop in appointment. 

Manage Interview Schedule Applicants: Understand how to choose primary and alternate candidates on a preselect interview schedule, the process for a student taking a slot, and how to manually add students to a slot. 

Student Slots on a Complex Interview Schedule: Understand what a student sees when assigned to a group, how a student takes a slot on a complex schedule, and how a student can request to swap slots with another student.

Experiences Setup, Management, & Best Practices: This course will walk you through how to create and manage experiences on Handshake. Click here for Experiences additional resources.