Please note: Premium features are for Handshake Premium accounts only. For more information, please check out this resource.
Allow Owners and Administrators to set up new Role Types on Handshake, giving access to your broader team (with the right permissions of course!)
How to Configure New Roles
1) As a Company Owner or Administrator, go to the Employee Directory tab
2) Select the Role-Type you’d like for each user
What does each Role do?
You’ll see an explanation in the Employee Directory for each role-type:
Below you’ll find more detailed explanations for each role, and the specific permissions they have.
Account Owner
There is only a single Owner for every Handshake Account. The only difference between Owners and Admins is that Owners can deactivate Admins.
Admins
Handshake Admins can do everything Recruiters, Hiring Managers, and Ambassadors can - but they also have advanced Account Permissions, like the ability to:
- Approve or decline new users
- Deactivate (non-Admin) users
- Edit user accounts
- Edit the Company Page brand
Recruiter
Recruiters are the most common account type in Handshake. They can do all of the standard recruiting activities you’d expect in Handshake, like:
- Request School Access
- Post and manage Jobs
- Request and manage Interviews
- Review and message Job & Interview applicants
- Request and manage Events
- Register for Career Fairs
- Review and message Event & Career Fair RSVPs
- If they have a Premium Seat - they can also run Campaigns, create Segments, and review Results
- Access Talent Analytics (more information here)
Hiring Manager
Hiring Managers can review Job & Interview applications, launch Check-in Kiosks, and review Event & Career Fair RSVPs. But they can’t:
- Request School Access
- Post Jobs / Interviews
- Request Events / Fairs
Think of it as ‘read-only’ rights to things typical Hiring Managers need to do - from on-campus event involvement, to reviewing and managing applications.
Ambassador
Ambassadors can launch Check-in Kiosks, and review Event & Career Fair RSVPs. But they can’t:
- Request School Access
- Post Jobs / Interviews
- Request Events / Fairs
- Review Job & Interview Applicants
Think of it as ‘read-only’ rights to all things event related. They can help on-campus, but can’t see any personal data like a student’s application.
Premium Access for Hiring Managers & Ambassadors
If Hiring Managers and Ambassadors have a Premium Seat they still won’t be able to access the tools for scaled outreach (like Segments & Campaigns) - but they can see Advanced Student Search Filters, and Message Students from the “Search Students” tab:
