University Product Roadmap - webinar recap

Hello!

Thank you to all who attended our 2019 University Product Roadmap webinar, especially those who shared such thoughtful feedback that shaped the future of our product! We’re excited to share a follow up that includes an overview of each feature we covered during the session.

If you didn’t have a chance to attend, you can review the recording here

University Product Themes:

Please note: these are concepts, and as a result, timelines + mockups are subject to change.

Our goals is to provide an overview of planned features - each developed in conjunction with our university partners’ feedback! We encourage you to review the details and think about how your team can integrate these new features into your workflows.

Democratizing Access

Employer & Job Approvals: Spring beta, summer rollout

Feedback we received:

• Drive efficiency to manage volume of requests; surface flags and  decline reasoning
• Review the feedback workshop recording (Nov 2018)

Key updates:

• Surface key employer fields for quick approval
• View approved + flagged employers to keep students safe
• See declined employer reasons to reduce back and forth
• Explore which approved employers are active
• Consistent “save and view next” filters

How you can explore:

1. Consider your current approval workflows - Is there a workflow you’d like to optimize to increase relevant opportunities?
2. Follow the Community to stay in the loop on updates later this spring
3. Consider our current best practices for employer approvals

Mockup teaser - Just one concept to help drive efficiency with your approvals!

Democratizing Information

Reporting & Analytics: Exploring this summer

Feedback we received:

• Reduce segmentation to identify engagement patterns across students, employers and staff
• Easily export holistic dashboards to share data across campus
• Review the feedback workshop (Nov. 2018)

Key updates:

• Allow career services users to review different types of student engagement - through events, appointments, etc - all in one place
• Action-oriented dashboards across sections of the student population

How you can explore:

1. Follow the Community for updates later this spring
2. Consider our current reporting recommendations and trainings for year-end reports!

First Destination Survey: Spring rollout

Feedback we received:

• Optimize response collection and quick reporting

Key updates:

• Streamline response collection form
• Add more quick download filters & fields
• Surface FDS links as “Handshake content” in Targeted Email tool to further customize your  FDS email campaigns.

How you can explore:

1. Build & test your First Destination Survey
2. Determine your survey launch date - connect with your Success Manager with any questions!
3. Attend one of our upcoming or recorded FDS webinars
4. Follow the Community for details regarding the workflow updates later this spring

Mockup teaser: One concept to prevent duplicate employer data with typeahead and logos in the collection form:

Targeted Emails | Available now

Feedback we received:

• Drive action with engaging content by refreshing email editor with templates and analytics.

Key updates:

• Pre-built templates
• ‘Handshake content’ to track engagement (ie # registrations to Events driven by email)
• Test previews with clear recipient lists.

How you can explore:

1. Enable via “Emails” tab in your Career Services account
2. Review our Targeted Email Tips & Best Practices
3. Explore our how-to documentation

View in Handshake today:

Democratizing Credentials

Experiences | Spring beta, summer rollout

Feedback we received:

• Template confusion and customization
• Automate evaluations and approvals to minimize time spend.
• Review the feedback workshop recording (Oct. 2018).

Key updates:

• Automated evaluations
• Simplified template setup
• Streamlined approval kickoff and review

Mockup teaser -  One concept to refresh the template overview to help streamline setup!

Document Feedback | Available now

Feedback we received:

• Reach more students; provide quality feedback; lower manual timespend; remove barrier to application
• Review the feedback workshop recording (Nov. 2018)

Key updates:

• Consistent filtering
• Feedback without limiting applications
• Self-service feature toggle
• Integrate comments into student workflow

How you can explore:

1. Enable via School Settings > Document Feedback Preferences
2. Test filters and workflow with your test student account
3. Read more from the Document Feedback article
4. If you’re switching from the previous Document Review feature, email your Success Manager!

View in Handshake today: Explore the new default filters available in your school settings!

How you can share feedback:

1. Create a support ticket here
2. Choose "product feedback" as the category from the dropdown
3. Share a brief overview of the impact to students and the goal of your suggestion
4. Note: The team won’t reply to your request, but will certainly track in the weekly review!

We encourage you to share product feedback - we categorize and review all recommendations weekly, so adding details can really help as we prioritize. We want to work together to build features that drive impact to students! 

Cheers,

Handshake Team