This resource will provide the steps on how to pay for an invoice you have received for a career fair registration.
To pay for a career fair:
- The registration payment status must be "Invoiced."
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You must have a role other than Representative. If you do not have access, reach out to your company's Owner or Admin to request a role change or permission. For more information, refer to Who is the Owner of My Company's Profile?
Payments can be made from the Career Fairs registration page on Handshake. There are two ways to access the registration page:
Invoice via email
When an institution sends an invoice for a career fair, the registrant will receive an email in their inbox. The invoice will contain a link at the bottom of the email to pay by credit card.
Click the Pay here link to be directed to the Career Fair registration page in Handshake.
- If you experience any technical issues, navigate directly to Handshake to view the registration.
- If the registration was submitted with a manual payment option, the email won't include the Pay here link.
- To proceed with a manual payment, you'll need to follow the institution's provided instructions, or connect with the career fair's point of contact.
The email will read:
From: Handshake <handshake@notifications.joinhandshake.co.uk
Subject: "Invoice for [EMPLOYER NAME]: Registration for [CAREER FAIR NAME] at [INSTITUTION NAME]"
Heading: "Your invoice has arrived!"
Body: "Hello [CAREER FAIR REGISTRANT FIRST NAME],
Invoice #[NUMBER] for [EMPLOYER NAME]:
Your invoice has arrived! [INSTITUTION NAME] has invoiced you for your [CAREER FAIR NAME] career fair registration. Your total comes to [COST].
Download Invoice [LINK]
You can view more details about your registration [LINK] at any time on Handshake.
Registration Date: [DATE]
Employer: [NAME]
Registrant: [REGISTRANT NAME]
Date Attending:
[MONTH, DATE] [TIME]
You can Pay here [LINK] using a credit card.
or..
[INSTITUTION NAME] has indicated they'll be able to take payments manually for this career fair.
Thank you,
[INSTITUTION NAME]"
Manual search
Click Fairs from the left navigation bar, then select the fair for which you want to submit a payment for.
To locate the career fairs registration page on Handshake, refer to How to View/Edit a Career Fair Registration.
Pay registration
1. On the registration page, click the green button Pay Now, located in the Payment Status section on the left side of the page.
2. Enter the credit card information in the pop-up window, then click the button Pay amount to submit your payment.
Note: Handshake does not collect, store, or process payment information for career fairs.
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If the Pay Now button is not available, your registration was submitted with a manual payment option.
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To proceed with a manual payment, follow the instructions provided by the institution or contact the career fair's designated point of contact.
Payment issues
If you receive a message stating that your card was declined:
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Double-check your credit card details.
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Contact your card issuer to ensure payments to Stripe are authorised.
If your payment continues to fail, the Stripe account linked to the hosting institution may be blocking your payment method. Stripe may also block a card from future use if there was an issue during a previous transaction.
To resolve this, please contact the career fair’s point of contact for assistance.
Career fair contact
The contact information for the Career Fair's point of contact is located in the Contact section on the right side of the Details page.