To increase student engagement and attendance at your events, you can add a personalised note to the automated RSVP confirmation email sent to students upon registration.
Adding a custom message allows you to reinforce key details, provide clear expectations, and create a more engaging experience for students.
This feature is available to Premium partners with the Handshake Events module. For more information, please check out this resource.
Access event
1. Click Events from the left navigation bar, then select the event where you want to add a personalised note.
2. On the event page, click the Communications tab.
The Communications tab provides an overview of all automated messages sent to students, including RSVP confirmation emails.
here, you can:
- Preview transactional messages.
- Check the status of messages.
- Add a personalised note to RSVP confirmation emails to provide additional information for students.
Add a personalised note
1. Locate the RSVP confirmation message in the Message column.
2. Click the RSVPs button in the Audience column to the right of that message.
3. In the window that opens, enter your personalised note in the text box below the heading 'Notes from the host (optional)'. You may use the formatting toolbar at the bottom of the text box to customise your message or include links.
4. When you are finished, click the black button Confirm to save your note.
5. Your message will be automatically included in the RSVP confirmation email sent to registrants.
- To return to the previous page, click the black button Close.
Preview or edit note
1. To preview or edit your note after adding it, navigate to the event where the note was added.
2. Click the three-dot menu icon to the right of the RSVP confirmation email status, then select Preview from the dropdown.
3. On the preview page, you can take the following actions:
- To preview only: Review the message, then click Close to exit without making changes.
- To edit: Click Edit note.
- To delete: Click the red trash bin icon to permanently remove the note.
View email status
To check the status of the RSVP confirmation email, navigate to the Status column on the event page.
- Ready to send: The email is prepared and waiting to be sent to registrants.
- Sent: The email has been successfully sent to registrants.
To create a custom automated follow-up message for evaluated candidates, refer to Creating Automated Follow-up Messages for Evaluated Event Attendees.