We've created this guide to help walk you through the process of getting started on Handshake, from signing up to posting jobs, with troubleshooting tips for each step of the way. Getting started should be a smooth process!
1. Create a user account
You will need a user account in order to log in and use Handshake. If you've received an invite from a university or a colleague, you can follow the link to take you to the account creation process. If you're signing up without an invite, go to https://app.joinhandshake.co.uk/employer_registrations/new to create an employer account. You can view the details of this process, with screenshots, by checking out this article.
- If you're having difficulties receiving the confirmation email, try checking your spam and junk folders to ensure that emails are not being filtered out. Add firstname.lastname@example.org to your email contacts or address book, and lastly, check with your IT department and ask them to whitelist Handshake or check for quarantined emails. Then, resend the confirmation email once you've taken these steps - you can do this once you've logged into Handshake.
2. Join your existing company on Handshake, or create a new one
You will need to be connected to your company profile on Handshake prior to taking any actions with universities. Your company should appear based on the domain of your email address, if it is already in Handshake. If it isn't, you should see the option to create a new company profile. You can learn more about the new company creation process here.
- Use your corporate email address if you have one. This will ensure that your company profile is shown to you if it is in Handshake, and can expedite the process of connecting to your company. Universities are also more likely to decline users with generic email addresses.
- The goal of this step is to connect you with your company, not universities you'd like to recruit from (that comes later). If you want to recruit from the University of Cambridge, do not list the University of Cambridge as your company. On-campus employers are obviously the exception to this rule.
3. Request to connect with universities
You must request and receive approval from a university prior to posting jobs there. You can choose universities during your sign-up process, and can always select more at any time afterwards. See this article to learn how to choose additional universities in Handshake after you've got set up.
- Only request a select few universities initially. This will allow you to build positive relationships with universities while also growing your Trust Score. You can request additional institutions as you become approved at your initial universities. More information can be found in How Can I Increase My Trust Score?
- It can take up to five business days for a university to approve your request. If you do not receive a response within that time frame, contact the Career Services department at the institution. You can find the contact information for an institution's Career Services by selecting institutions in the left hand menu, and then clicking on the name of the university you wish to reach.
4. Take action!
Once you've connected to one or more institutions, you will be able to post jobs, request on-campus interview schedules, manage your applicants, and more. Here are some quick links to more detailed articles on these topics: