View your subscription details, including billing and renewal dates, and manage your plan easily in Handshake.
The subscription can be viewed and managed only by the company profile owner, the plan purchaser, or the user who upgraded jobs.
If you are currently a Handshake Plus subscriber, be aware that Handshake Plus is no longer available to new users as of April 2026. Your existing plan will remain active until you cancel.
As a Plus subscriber, you may notice the following in your account:
- "Basic" appears in the upper-left corner of your screen
- Your Plan & Billing page shows "Handshake Basic with Promoted"
To learn about your options going forward, visit Promote a Job or Upgrading to Handshake Pro.
To upgrade to Pro or add the Promoted jobs feature to your account, you will need to cancel your Handshake Plus subscription first. After canceling, you can promote individual jobs starting at $34/day with no subscription required.
This feature is being rolled out gradually, so it may not be available on your account right away. If you don't see the option to promote a job after downgrading, it will become available as the rollout continues.
Topics:
Access plan information
Click your name in the upper-right corner of any page, then select Plan & Billing from the dropdown.
The Plan & Billing page includes:
- Your current plan name (for example, "Handshake Basic with Promoted")
- Upcoming charges
- Payment method
- Upgraded jobs (this reflects your billing recurrence, not the number of jobs you have upgraded)
- A card for each upgraded job, showing the job title and creation date
- An option to upgrade an additional job, which prompts you to promote a job as an add-on feature, not an additional Plus upgrade
View billing history and invoices
To manage billing history or download past invoices, click the Billing details link in the upper-right corner of the Plan & Billing page. You will be redirected to the Stripe portal.
Handshake does not send invoices via email. All billing history can be accessed through Stripe.
Need help understanding how charges are calculated or when billing occurs? Refer to Understanding Handshake Plus Billing.
Cancel subscription
To fully cancel or stop your Plus subscription, you must first downgrade each upgraded job individually, then downgrade the associated slots.
Note: Even if a job closes automatically on its end date or you close it yourself, the subscription remains active. To stop billing, you need to manually downgrade the job and its associated slot.
1. On the Plan & Billing page, click the More options menu (three dots) in the upper-right corner of each upgraded job card.
2. Select Downgrade job from the dropdown.
- If you are on a daily subscription, the job will remain upgraded until midnight.
- If you are on a monthly subscription, the upgrade will remain active until the end of your current billing period.
3. After all jobs have been downgraded, return to the Plan & Billing page.
4. For each job that was previously upgraded, click the three-dot menu icon again and select Downgrade slot to complete the cancellation.
Note: Your Plus subscription will only be fully canceled once all upgraded jobs and slots have been downgraded.