View your subscription details, including billing and renewal dates, and manage your plan easily on the Subscription page in Handshake.
The job owner, purchaser, and teammates with the appropriate permissions can upgrade jobs and manage the subscription.
These features are for Plus accounts only. For more information, please check out this resource.
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Access plan information
Click your name in the upper-right corner of any page in Handshake, then select Subscription.
Plan details are viewable by all, but they cannot be edited by anyone other than the Owner/Admin and original plan purchaser.
The subscription management page includes the following information:
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Subscription
- Subscription details include the number of jobs upgraded, upcoming charges, and the current card on file for payment.
- Click the hyperlinked text View my plan to access past invoices and to update your information or payment methods.
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Upgraded jobs
- This section displays all your Plus upgraded jobs and allows you to replace your Plus subscription with a different job (if eligible).
Manage upgraded jobs
View job
To view an upgraded job, click the ellipsis icon in the upper-right corner of the job card, then select View job.
Learn more about Navigating the Posting Page.
Upgrade additional jobs
You can have up to 10 jobs concurrently upgraded on Plus.
To upgrade additional jobs, click the button Upgrade additional job and either select from an existing job or create a new job to upgrade.
Downgrade job
Click the ellipses icon in the upper-right corner of the job card, then select Downgrade job....
Rate your experience with Handshake Plus, select the reason for downgrading the job from the available radio buttons, then click the white button Continue to downgrade.
Next, click the white button No, downgrade job to confirm that you want to downgrade the job.
- If you have multiple upgraded jobs, you'll be asked if you want to move your benefits to a different job.
- To move the benefits, select the job to upgrade, then click the black button Yes, replace job. Your new job will be upgraded right away.
On the next page, you'll be asked to confirm if you want to downgrade. It will display the end date of your subscription or benefits for the selected job, along with a summary of Plus benefits.
Click the white button Yes, downgrade to confirm that you want to downgrade. To keep your subscription active, click the black button No, keep Plus.
Once the downgrade is applied, you will retain access to your Plus benefits for this job until your next renewal date.
- If you only have one upgraded job, downgrading it will cancel your subscription, and you'll be redirected to the Stripe portal to view the end date of your subscription.
- If you have multiple upgraded jobs, you'll continue to enjoy Plus benefits for your remaining jobs.