We understand that the Handshake Training courses take a lot of time. To make things easier, we've broken down the trainings (both implementation online trainings and ongoing webinars) by role type below! As a reminder, we recommend identifying one main POC to serve as the Implementation lead and Handshake expert, that person should take all the courses.
Our ongoing trainings (in a webinar format) can be found here and you can click on the links below to go directly to the videos:
For Everyone:
- Career Services View & Navigating Handshake : Review of Handshake’s layout and navigation, rundown of user settings, and an introduction to all Handshake resources. This is the first step in understanding how Handshake works.
- Creating Career Services, Student & Employer Accounts : Step-by-step process of creating Career Services, Student & Employer accounts. Learn how to create accounts for your colleagues and student and employer accounts for testing purposes.
- After that you can view the courses in whatever order you would like!
Suggestions by Role:
Career Counseling
- Managing Students : A thorough review of Manage Students tab, Incoming Student Requests, Student Profile, and Student Engagement Reporting. Gain mastery in managing your students efficiently and effectively.
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Appointment Qualifications : Learn how to create an appointment type, qualify certain students for that appointment type, then add the appointment type to your user profile.
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Approving Appointments : Understand the workflow for approving an appointment and the different actions that can be taken from the appointment details page.
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Drop In Appointments Overview : Learn about the process for opening a check in kiosk and u nderstand how a student checks in for a drop in appointment.
- Surveys : Creating a Survey and inviting Students to take the Survey. Get feedback from your students using this Handshake feature.
Employer Relations
- Event Management : Creating an Event, review Invite Only vs. Qualifications, and sharing Events with Students. Learn how to create and inform students about the events happening at your institution!
- Creating a Career Fair : Thorough rundown of the process of creating a Career Fair. Manage both students and employers from your Handshake Career Service account.
- Experiences Setup, Management, & Best Practices : This course will walk you through how to create and manage experiences on Handshake. Click here for Experiences additional resources.
- Employer Approval Preferences : Learn how to customize default employer approval preferences (located in your institution settings).
- Employer Posted Jobs : This walks you through the process that an employer goes through to post a position on Handshake.
- Employer Requested Interview Schedules : Understand the process for an employer requesting an on campus interview and learn a couple tips for troubleshooting why an employer is unable to request an interview schedule.
- Approve and Build Interview Schedules : This will walk you through how to approve and build an interview schedule.
- Supporting Your Employers Webinar
- Fraudulent Employer Process Webinar
- Surveys : Creating a Survey and inviting Students to take the Survey. Get feedback from your students using this Handshake feature.
Data/Analytics/Operations
- Managing Students : A thorough review of Manage Students tab, Incoming Student Requests, Student Profile, and Student Engagement Reporting. Gain mastery in managing your students efficiently and effectively.
- Experiences Setup, Management, & Best Practices : This course will walk you through how to create and manage experiences on Handshake. Click here for Experiences additional resources.
- Supporting Your Employers Webinar
- Fraudulent Employer Process Webinar
- Surveys : Creating a Survey and inviting Students to take the Survey. Get feedback from your students using this Handshake feature.
- Handshake Importer Training Video : Introduction to Importer, how to gain access to the tool, creating and uploading a file to the Importer, and reviewing errors in uploaded files. Watch this video before you request for access to the Importer.
- Using the Importer Webinar
- Analytics and Reporting Webinar
- Transitioning Students to Alumni Webinar
Marketing/Communications
For a full list of available training, please visit Career Services Training Videos .