Upon logging into Handshake as a student, if you encounter a message indicating that your account is deactivated or blocked, this means your institution has taken this action.
You will need to contact your career services department to reactivate or unblock your account.
Deactivated accounts
If your account has been deactivated, you will receive a notification stating Account Deactivated upon logging in.
In this case, you can submit a request to reactivate your account by typing in the message box and clicking Submit to send. This request is sent directly to your Career Services department, who will assist you in restoring access.
Blocked accounts
If your account has been blocked, you will receive a message similar to the following:
“Your account is temporarily blocked. Please contact your institution for more information to unblock your account.”
Some reasons your account may be blocked:
- Late tuition payments or other payments
- Misuse of Handshake
- Student misconduct (not showing up for an on-campus interview, for example)