A company profile merge may take place if there are duplicate company profiles found in Handshake. A merge may also take place if separate company profiles exist in Handshake as divisions but should all be under a parent company profile.
Handshake may be different from systems you're used to working with, as it was designed to have a single company profile for each brand. There should only be one company profile for each company or organisation on Handshake.
We've discovered that multiple company profiles representing the same company (even for regional or divisional recruiting) can confuse career service offices and result in unnecessary flags.
Furthermore, it can add confusion to students as they seek out your opportunities.
Once the company profiles have been merged, you can add divisions to your company by following the steps in How do I add divisions to my company?.
- Divisions currently exist for job postings and in-person career fair registrations. Separate company descriptions, branding images, websites, etc. will not be able to added in a division.
Note: divisions can only be created by the Owner or Admin of your company profile in Handshake. Learn more about this in Employer Owners & Admin Tools.
What Happens During A Merge:
A merge will:
- take up to 7 days for us to process the request. We will send a warning to the affected employers and give them a week to respond.
- combine any duplicate company profiles into one centralised profile, in which divisions for that company can then be created by the company profile Owner (or Admins).
- All historical data (jobs, events, interviews, fairs, etc.) will be retained and merged into the selected parent company profile.
- deactivate all teammate accounts being merged from a company profile for security reasons.
- The merged-to company profile teammates are not impacted.
- The company profile Owner (or Admins) will be able to review each teammate's status and reactivate as needed.
- combine approved institutions from both accounts.
- Institution approvals on at least one of the company profiles override other statuses (declines/pending/not connected).
- Example: if one of the company profiles was denied at an institution, but the other was approved, the final merged company profile will be approved at the institution.
- Institution approvals on at least one of the company profiles override other statuses (declines/pending/not connected).
A merge will not:
- alter user login credentials (each user retains their own user account), job postings, institution approvals, or historical data.
- reset any institution approvals, however the merge will reset your Favourite Institutions List. This is intended functionality, which allows each recruiter to separately create their individual list of just the institutions they're interested in connecting with on Handshake.
- Institutions can easily be added to your list by following the steps detailed in Network Management: Requesting, Adding, and Removing Institutions.
Note: merges are non-reversible and can not be undone once completed.