Follow the steps in this article to learn about uploading a documents in Handshake. Check out a video walkthrough of the process in Video: How to Upload a Document.
- When can I upload a new document?
- Which types of documents are supported?
- How do I upload a new document?
- Additional Resources
When can I upload a new document?
Handshake provides multiple opportunities to easily upload a new document, including:
- when applying to a job
- when signing up for your first session at a virtual fair
- from your profile
- through your account icon > Documents (process below)
Each prompt includes the same fields: name the new document, select the document type, and either drag and drop a file, or click Select from computer to browse files.
Note: there is no limit to how many documents can be uploaded into Handshake.
Which types of documents are supported?
Uploaded documents can be CVs, cover letters, transcripts, work samples, or other documents requested by the employer.
Document uploads must be 20 MB or less, and files should be in PDF (preferred), .DOC, or .DOCX format.
Handshake will automatically attempt to convert any .DOC or .DOCX format into PDF. You will need to review and approve the converted PDF version of your document prior to using it apply for a job.
How do I upload a new document?
1. Click on your account icon in the upper-right corner of Handshake, then click Documents.
2. If you haven't uploaded a document before, you can drag and drop your file to the screen, or click the blue Select from Computer button toward the middle-bottom of the page, then choose the file on your computer.
If you've already uploaded at least one document, you can click on the blue Add New Document button, located in both the upper-right corner and lower-right corner of the page.
3. In the pop-up that appears, a preview of your document will load. Take the following steps:
- Review the Document Name text field - it defaults to the file name on your computer, but you can make changes as desired.
- Tip: If you're uploading a CV for a specific application, include the company name in the Document Name for future reference!
- Select the Document Type from the dropdown
- Pay special attention to the document type! If you upload a transcript but set the document type as CV, it won't be included in your list of transcript documents when applying to jobs. Make sure the document type accurately represents the document.
- Click Add Document to complete the upload.
While the document uploads, the page will have a placeholder. When the upload is finished, the PDF of your CV will be available to review and manage on the document overview page.
If you encounter an error that says "Forbidden", refer to Document Upload Error "Forbidden".
If after uploading your document, there's a banner stating "Your career centre is reviewing this document", refer to Document Status in Handshake.