You can manually add a teammate to your company profile, whether or not they already have a Handshake account.
Handshake allows each user to be connected to only one company profile per email address.
To avoid errors during the invite process, check if your colleague already has an account before adding them.
Topics:
- Check if your colleague already has a Handshake account
- Manually adding teammate without an account
- Manually adding a teammate with an account
Check if your colleague already has a Handshake account
1. Open an incognito window to avoid being automatically logged in, then go to https://app.joinhandshake.co.uk/login.
2. Enter your colleague's email address in the field labeled 'Email address', then click the button Next.
Account status
No account exists
- If no account exists, a message will appear saying 'Oops, we don't know you yet'. If that's the case, which feels right for you?'
- Review the steps for Manually adding a teammate without an account.
Account exists
- If an account exists, you will be prompted to log in, which means your colleague already has a Handshake account.
- Review the steps for Manually adding a teammate with an account.
Manually adding teammate without an account
If your colleague does not have an account yet, you can manually add and invite them to join your company profile.
1. Click on your name in the upper-right corner of any page, then select Teammates from the dropdown.
2. Click the grey button Add Teammate Manually in the upper-right corner of the page.
3. Fill out the fields on the page. Fields marked with an asterisk (*) are required. Your colleague can edit this information.
- *Email address
- *First name
- *Last name
- Title
- Visible on Company Profile
- Bio
-
*Role
- For additional guidance, refer to A Guide to Employer Role types in Handshake.
- Mobile Phone Number
- *Office Phone Number
-
Message
- This is the message that will be included in your colleague's invitation email.
4. Click the green button Create User in the lower-right corner of the page to set up their initial account and send an invitation email.
5. Once the user is created, the confirmation message "User added. An email has been sent to the user with a link to let them set their password and login" will appear in a green banner at the top of the page.
6. Your colleague will receive an email with the following details:
Subject: "You have been invited to Handshake"
From: Handshake <handshake@notifications.joinhandshake.co.uk>
Body:
Hello [NAME], You have been added as a staff member at [COMPANY NAME] by [INVITEE]. An initial account has been set up for you. Your username is [EMAIL].
Please confirm your account by clicking this link: [LINK].
Thank you,
The Handshake Team"
When your teammate clicks the link in the email, they will be redirected to Handshake to set and confirm their password. After setting and confirming their password, they will be able to access the account.
Manually adding a teammate with an account
If your colleague already has an account, they’ll need to take action based on their current Handshake status:
-
Not connected to any company: They can request to join your company, or you can add them on the Teammates page.
- Note: They must confirm their email address before they can be added to a company profile.
- Pending approval at another company: They must cancel that pending request first.
- Connected to the wrong company: They must disconnect from that company before joining yours.
Once their status is resolved
1. Click on your name in the upper-right corner of any page, then select Teammates from the dropdown.
2. In the “Add existing user by email…” field at the top of the page, enter your colleague’s Handshake email address.
3. Click the grey button Add User.
4. The user will be automatically added to your company profile.