If you come across an employer that raises concerns, you can notify our Trust and Safety team by flagging the employer in Handshake.
Employers will not be notified when a flag is submitted for review. If a job or user is suspended following the review, the employer will receive a notification detailing the suspension and the specific Terms of Service violation that led to it.
Click on the expandable headers below to learn more.
Flagging an employer
Employers can be flagged via two ways on Handshake.
- The Employer's Company Profile by clicking Flag this Employer for abuse, located in the lower-left corner of the page.
- The employer's Job Posting by clicking the three dots menu, located to the right of the Apply button, then clicking Flag or report employer.
In the popup that appears, choose all the reasons that apply:
- Fake or fraudulent employer
- Ex: this employer or job is fake or misrepresenting itself
- Scam, phishing, or malware
- Ex: this employer or job is a scam, asking for private personal information or posting suspicious links
- Advertising or promotional content
- Ex: this employer or job is for something other than hiring
- Discriminatory practices
- Ex: this employer is discriminating against me
- Offensive, abusive, or harmful conduct
- Ex: this employer offers a negative hiring experience, abusive work environment or is harassing students
- Exploitative, unethical, or illegal practices
- Ex: this employer is operating in an illegal or unethical manner
- Adult content
- Ex: this employer or job post promotes nudity, sexual scenes and/or adult language
Once selected, describe the situation in the text box.
Tip: include all relevant details when submitting a flag to our Trust and Safety team.
Click the button Submit feedback in the lower-right corner to send the flag to our Trust and Safety team.
Review and moderation process
Once a flag is submitted, our Trust and Safety team will begin the review within one hour, with a maximum time frame of 1-2 business days. The exact duration may vary depending on the severity of the issue and whether the flag is submitted during our business hours (9am-5:30pm GMT, 10am-6:30pm CET).
Notifications
If a job is removed due to a Terms of Service violation, all students who applied for that job on Handshake will receive a notification. This will include details such as the job title, company name, and resources to help you stay safe and protect your information.
Below is an example of the email sent:
"Hello [RECIPIENT NAME]
A job you applied to has been removed for a violation of our Terms of Service. The job posting is no longer accessible at this time.
As always, remember to safeguard your personal information and please report any suspicious or concerning activity. If you believe your personal information has been compromised for any reason, here are a few steps you should immediately take. Our dedicated team of Trust and Safety experts work around the clock to keep Handshake the safest place for students and alumni to connect.
Job Posting Removed: [JOB TITLE]
Associated Employer: [EMPLOYER NAME]"