How to Use Handshake's Greenhouse Integration

Greenhouse can be set up for newly created jobs in Handshake or jobs that do not have applicants yet.

• Active (existing) jobs in Handshake with applicants cannot be linked to Greenhouse postings.
   
  • To sync applications for an existing job, you will need to close the current posting and create a new one.
  • Duplicating active (existing) or closed jobs will result in an unsuccessful connection between Handshake and Greenhouse.

1. Once your job is in Handshake, select the job from Greenhouse from the Add job from ATS dropdown.

• The job must be marked as Live and Public in Greenhouse for it to be available in Handshake! 

Note: the integration doesn't automatically cross-post Greenhouse jobs into Handshake, so a job must be selected.

2. Job details from Greenhouse will automatically populate in Handshake. Confirm details are accurate and formatted as desired. 

• Job Details
• Number of Positions
• Employment Type
• Paid / Unpaid
• Required Documents

3. In the Application process section of the job form, select the option 'On Handshake' for How will candidates submit applications? and indicate which documents they should include with their application.

• If no document type is selected, applicants will not be prompted to submit a document, and their application will not include a document in Greenhouse, regardless of the job settings in Greenhouse.

4. Complete your job posting and post your job to institutions. For guidance, refer to How to Post a Job.

•  If you close your job posting in Greenhouse, it will also close in Handshake unless it is attached to an interview schedule in Handshake. 

After configuration, Greenhouse jobs should sync immediately. If jobs don’t appear within a few minutes, the configuration might not be functioning properly. In that case, submit a ticket to our Support team for assistance. For guidance, refer to the steps outlined in Contacting Handshake Support. 

Students can apply directly in Handshake without being redirected to Greenhouse.

Note: This creates an application in Handshake and Greenhouse.

• Students apply for your job by clicking Quick Apply on the job posting in Handshake.
   
• Students can upload documents as needed, and answer the required and optional questions set up in Greenhouse. These questions include custom demographic questions and attachment-type questions.
  • Note: Handshake accepts the following file types: pdf, doc, docx, txt, rtf, and supports a file size attachment of up to 20 MB. 
• A student's educational background can be sent to Greenhouse based on the job's educational requirements.
  • If needed, Handshake pulls this information from the student's profile and sends it to Greenhouse.

• However, if providing educational details is optional, the student applying can choose whether to include this information with their application.

Note: To activate the education functionality, refer to Step 4 outlined in How to Integrate Greenhouse with Handshake and contact your account manager.  

• After completing and submitting the application, their application will automatically appear in Greenhouse. 
• In Handshake, the student will be prompted to confirm whether their application was submitted. 

Once a student submits an application, it will automatically appear in Greenhouse with all of their information.

The application includes: 

• First name, Last name, and email address 
• Source as Handshake 
• CV and Cover Letter (if required)
  • below the Application or Details tab > Source & Responsibility section (in Greenhouse)
• Responses provided to any required or optional Job Post Questions.
• Responses to custom demographic questions (if any) 

Note: Applicant education information (like degree, institution, and discipline) isn't pulled into Greenhouse. 

Handshake's integration with Greenhouse features real-time application status syncing, so applicant statuses in Handshake are updated automatically when they are hired or rejected in Greenhouse.

Each application's status is updated immediately upon changes in Greenhouse and displayed in the Status column within the Applicants tab of the job posting.

This syncing allows for more accurate sourcing of new applicants and better analysis of past recruiting efforts

Handshake's ATS integrations automatically sync candidates who apply directly through Handshake and those from external ATS postings, ensuring accurate attribution. Read more about Talent Analytics: Applicants.

Employers that wish to opt out of this feature can reach out to their CSM or submit a ticket to our Support team. To submit a ticket, refer to the steps outlined in Handshake Support Ticket Urgency and Classification.