Your safety on Handshake is our highest priority. To protect your account, we will notify you of any unusual login attempts.
We monitor your IP address, device, operating system, and browser version each time you log in. If any of these details change during your next login, such as a different device, browser, or IP address, we will send an email alert to your registered email address.
The email will read:
Subject: New Handshake Sign-In Detected
Body:
"Hi [name],
We detected an unfamiliar sign-in to your Handshake account near [location - city, country].
If this was you, no action is needed.
If you don’t recognise the sign-in and believe someone else may have accessed your account, please change your password now [link].
Thanks,
Handshake Trust and Safety
Handshake will never ask for sign-in credentials or personal payment through email. If you receive an email requesting these or containing unusual phrases, spelling, or grammar, please don’t click on any links or reply. Forward any suspicious emails to phishing@joinhandshake.com."