Career Services User Settings: Two-Way Calendar Sync

1. Navigate to your User Settings by clicking your name in the upper-right corner of Handshake, then clicking on User Settings. 

2. Click Calendar Sync from the menu on the left of the page.

3. Click Authorize Calendar Sync.

4. You'll be directed to Cronofy, the third party calendar syncing tool that we use, where you'll choose your edu calendar provider: 

• iCloud
• Google
• Office365
• Exchange
• Outlook.com

5. Click the edu calendar provider you'd like to sync with Handshake, and the screen will update for you to review Cronofy permissions:

• create calendar events
• delete events that this app creates
• read events in your calendars

Note: If you use Outlook or Exchange as part of the Office 365 suite you should choose Office 365.

You'll also need to review and agree to Cronofy's Terms of Service and Privacy Policy.

• Google, Office 365, and Outlook.com each provide a basic prompt to review the above, check the box to indicate agreement, and click Link "X" Account.

• iCloud includes the same basic prompts, as well as prompts for your Apple ID, and an app-specific password for security. 

• Exchange includes the same basic prompts, as well as prompts for the following:
  • Email address (required)
  • Password (required)
  • Exchange Server URL (optional)
  • Username (optional)

After linking the account, you may be prompted for an additional security review from your calendar provider, such as the example below from Google — if so, click Allow to proceed. 

7. From the External Calendar Sync dropdown, choose which specific calendar you'd like to sync with Handshake.

If the desired calendar isn't listed, you can click the Refresh List link above the dropdown to reload options. 

Note: double-check that the calendar chosen is the primary calendar you use — if you have another calendar that events show up on, they won't be synced as part of this process!

8. When you have selected a calendar from the list, a confirmation will load that states, "Successfully Saved. We will sync existing appointments and events for 6 months into the future, and all new appointments going forward."

If you accidentally selected the wrong calendar, or at any point you'd like to cancel the sync between your Handshake calendar and personal calendar via Cronofy, click Revoke Access.

At that time, you'll be able to remove all unavailable blocks created in Handshake and all appointments added to your university calendar via the prompt Remove Events From Calendar: "Would you like to remove all events synced to your personal calendar that were created by Handshake and all appointment blocks created from events on your personal calendar?"

Click Yes to proceed.

Handshake does not sync availability blocks into your institution's calendar because we want to continue to mark events in your university calendar as unavailable in Handshake.

If you would like your staff to view your availability for appointments in your edu calendar, then you should create repeating blocks of time directly on your edu calendar and mark them as open/available. 

Also, any calendar events that you respond to as Maybe or Tentative will show up in Handshake as busy and unavailable times in Handshake. You can read more about the Cronofy calendar integration process on their website.

How does two-way calendar sync work in Handshake?

Edu calendar refers to your institution's calendar provided: iCloud, Google, Outlook, Office 365 or Exchange.

If you would like to make an update to the Handshake appointment, they must be done in Handshake. Changes will be reflected on your edu calendar.