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How to View a Student's Profile

Jennifer
  • Updated

Career services users can open a student’s profile to review their profile information, activity, notes, and account details.

If you need to access Handshake from the student’s perspective, refer to How to View as a Student.

 

Locate a student’s profile

  1. Click Manage from the Students section of the left navigation menu.
  2. Use the keyword search and filters to locate the student.
  3. Click the student’s name to open their profile.
Manage students filters.png

 

Navigate a student’s profile

A student’s profile includes a profile panel and four tabs:

  • Overview
  • Activity
  • Notes
  • Account

Profile details and actions

The panel on the left remains available as you move between tabs. Depending on the information available for the student, this panel may include:

  • Name
  • Last login date
  • School year and graduation date
  • Public profile links
  • Institution and primary email addresses
  • Hometown
  • Privacy setting
  • Gender
  • Ethnicity

The following actions are also available:

  • View as this student
  • Go to documents
  • Schedule appointment
  • More actions

For details about each option, refer to About Actions in the Student Profile.

Left hand side of the student profile page 1.png

 

Overview tab

The Overview tab displays the student’s profile information and recent activity.

The center of the tab may include:

  • Activity Summary: An AI-generated summary based on job-seeking activity displayed on the student’s Handshake profile and their appointments. If there is not enough information available, a summary will not populate.
    • Note: The Activity Summary only includes activity that occurred while the student was affiliated with your institution. To review activity that occurred before the affiliation, use Insights.
  • Education
  • Career interests
  • About
  • Labels
  • Work experience
  • Skills
  • Courses
  • Organizations
  • Projects
  • Languages
Overview tab on Student profile page 1.png

Turn off AI-generated Activity Summaries

The Activity Summary does not include personally identifiable information, and student data is not used to train models.

To turn off AI-generated Activity Summaries for your institution:

  1. Click your name in the upper-right corner of Handshake, then select School settings.
  2. Open the Details tab, then scroll to the Configuration section.
  3. Uncheck the Student profile activity summary checkbox.
Student profile activity summary button.png

 

The panel on the right includes:

  • Past 12 months: Displays counts for the student’s logins, applications, events, fairs, and appointments during the past 12 months.
  • Latest activity: Displays the student’s most recent activity. Click Latest activity to open the Activity tab.
  • Public documents: Displays documents that the student has made public.
Activity on the right hand side of page.png

Activity tab

The Activity tab displays the student’s activity history. Summary cards at the top of the tab provide counts for:

  • Applications
  • Events
  • Fairs
  • Appointments

By default, the Time span filter is set to All time.

Activity Tab on Student profile page.png

Filter by activity type

  1. Click Activity type.
  2. Select one or more of the following options:
    • Applications
    • Events
    • Fairs
    • Appointments
    • Notes
    • Appointment notes
  3. Click Apply.

To remove your selections, click Clear.

Choose activity type.png

Filter by time span

  1. Click Time span.
  2. Select one of the following options:
    • Past 30 days
    • Past 3 months
    • Past 6 months
    • Past year
    • Past two years
    • All time
  3. Click Apply.

To remove your selection, click Clear.

Choose Time span .png

 

Notes tab

The Notes tab displays notes added to the student’s profile. Depending on the note’s visibility settings, it may be available to other staff members, selected career centers, or only the person who added it.

To create a note, click Add note.

For information about adding notes and managing their visibility, refer to About Actions in the Student Profile.

notes tab.png

Account tab

Use the Account tab to review or update the student’s account information.

The tab includes the following fields:

  • Institution email address: The email address associated with the student’s institution.
  • Username: The unique username used in student imports to identify the student.
  • Auth identifier: The username the student uses to sign in through your institution’s single sign-on system.
  • Card: The card identifier associated with the student.
  • Preferred name
  • First name
  • Last name
  • School year
  • Visa status
  • Campus
  • Assigned to: The career services staff member assigned to the student.
  • Timezone
  • Mobile number
  • Gender
  • Ethnicity
  • Status:
    • Pending
    • Active
    • Blocked: Temporarily prevents the student from accessing the application.
  • Work study eligible
  • Exclude from automatic syncs: Prevents automatic student syncs from updating the account.
  • Archive this student: Removes the student’s affiliation with your institution. The student can continue using Handshake as an unaffiliated user and may request to reconnect with your institution.

After making changes, click Save.

If the student’s institution email address is managed through an automatic sync, the field cannot be changed directly. For more information, refer to Update a Student’s Institution Email Address.

Before archiving a student, review What Happens When I Archive a Student?.

Account tab.png