FAQs: First Destination Survey

Tawnya -

If you are thinking about using the First Destination Tool in Handshake please review these common questions. 

We have additional FAQ articles for specific areas as well:

First Destination Survey Reminders Emails FAQs

First Destination Survey Student Submissions FAQs


  • Is FDS an additional cost to my Handshake contract?
    • No, Handshake’s First Destination Tool is included in your Handshake contract.
  • Is it NACE compliant?
    • Yes, Handshake’s First Destination is NACE and NUBS compliant and offers a one click NACE download for easy reporting of results.
    • You must have education level and major data added to students when you add them to the survey in order for Handshake to generate NACE compliant reports. As long as students have degree level and major on their profiles at the time they are added to the survey this will work as expected.
    • Attached Example Report
  • What are the standard FDS questions? 
  • Can we change the standard FDS questions?
    • These cannot be changed, but if you do need to include additional questions, you can include additional survey questions for each student pathway.

  • How do I download all FDS responses?
    • You can download the responses to all FDS responses, not just the NACE report, from the First Destination feature. If you go to the list of students, select one student, then choose "Select All", you will be able to use the "Download" CSV action under the More dropdown.


  • Will the FDS kiosk work for surveys made before March 2018 with the old FDS form?
    • Yes!
  • Can users submit multiple responses to the First destination survey? How does reporting work for that?
    • Yes, users can submit multiple responses to Handshake’s First Destination Survey. We only count a student’s most recent response in reporting but you can always access the previous response by searching for the student. 
  • Can I submit responses as a career service staff member for a student?
    • Yes, you can enter a response for a student and mark it as a Response Answer or a Knowledge Answer
  • How many schools use the First Destination tool currently?
    • Over 100 schools in the Handshake network plan to use the First Destination Tool in the Spring of 2018. 
  • Can we add additional questions that are specific to our university?
    • Yes, you can add a survey to your Handshake First Destination Survey that will be presented to students after the general Handshake questions. This survey can be created in the Survey section of Handshake or you can simply select the 'Create Survey' button under Create New questions. 
  • Can we use skip logic in the additional questions that we add?
    • Yes, you can use skip logic based on Handshake’s first question what are you primarily doing after graduation. In the additional questions themselves, you can use skip logic for each question you would like.
  • Can we report based on college?
    • Yes, we offer advanced reporting on many student filters.  
  • How do I increase the response rate of my First Destination Survey?
    • Since the survey will be located in Handshake which many of your students have already connected to, you may see higher results than normal. Other universities use other techniques like asking students to enter their responses when they pick up their cap and gowns or offering gift cards (Amazon) when a student fills out the survey. Learn more about how to increase response rates here.
  • Can I change the deadline date for Handshake sponsored gift cards?
    • These dates are set up with a deadline of 2 weeks out from any date that the launch or reminder emails are sent.
  • How do you identify which students get the card? / How do you add students to FDS?
    • You can add students to the FDS directly in Handshake from the manage students section. You can also add students by copying and pasting their email addresses in the Add Students section of the Student Tracking page.
  • When they see what other students are doing, how does that impact their decisions?
    • In the research done here at Handshake we found that this was motivating for students and they continued to fill out the survey to get more information about how their first destination related to their peers. 
  • How do you indicate that you are looking for students that are still looking to continue education?
    • You can search for students that have submitted a certain response type in the student tracking section and reach out to them directly with an email or a request that they submit their most recent work experience.
  • Can you delete a first destination survey?
    • Yes, career services staff can delete first destination surveys. It is unlikely that you would need to delete a first destination survey unless it is a test. You should always use extreme caution when deleting a first destination survey.  
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