This article tracks reporting updates for Career Services users. Reporting is available in Omni Insights. Earlier updates are retained for reference.
To fully use Insights, Career Services users need the Analytics Access and Manage permissions.
November 2026
Group appointment reporting in Omni Insights
Group appointments appear in different Omni Insights topics based on ownership:
- School-owned group appointments appear in the group appointments topic.
- Employer-owned group appointments remain in the events topic.
August 2026
Looker Analytics removed from Handshake
Looker Analytics was removed from Handshake. All reporting is now completed in Omni Insights.
May 2026
Introducing Omni Insights
Omni Insights introduced new reporting capabilities for Education Partners:
- Create your own dashboards: In addition to using existing dashboards available through your permissions, you can turn a report into a dashboard and update it later.
- Organize reports in folders: Your institution has its own folder system. Choose where to save reports and organize them for you and your colleagues.
- Use optional AI assistance: Ask AI to clarify reporting terms and functions or start building a report using the dimensions and measures you provide. You can also build reports manually.
- Manage multiple tabs in one workbook: Create multiple queries (reports) in a single workbook to move between topics and compare data.
- Schedule reports and alerts: Schedule report delivery through email, Amazon S3, SFTP, or webhook. You can also schedule alerts to notify recipients when a query or dashboard meets a condition, such as a change in query results.
At launch, Looker Analytics remained available while institutions transferred their reports to Omni Insights. Looker Analytics was removed in August 2026.
For reporting guidance, refer to the following resources:
- Handshake Academy: Insights & Reporting
- What are the similarities and differences between Insights and Analytics?
- Getting Started with Reporting on Handshake
- Insights: The Art of Reporting
- Insights: How to Create a Custom Report and Dashboard
- How to use AI in Insights
- Insights: Scheduled Reports
- Insights: Sharing Reports
February 2021
The following updates describe features in the former Looker Analytics tool.
Share button
The Share button introduced a way to generate a URL for the report displayed on screen, regardless of its saved status. This included new unsaved reports and existing reports with unsaved changes.
For sharing guidance, refer to Insights: Sharing Reports.
Scheduled reports
Scheduled reports allowed Career Services users to share data with campus stakeholders and external platforms automatically.
Reports could be delivered to an email address or secure cloud file storage on a selected schedule. Supported formats included image, PDF, and CSV.
For scheduling guidance, refer to Insights: Scheduled Reports.
September 2020
The following updates describe features in the former Looker Analytics tool.
Analytics overview page
The Analytics overview page was updated to match the layout used in other areas of Handshake, including Appointments, Jobs, and Employers.
Saved reports displayed the following columns:
- Name: The report’s name.
- Report Type: The template used to create the report.
- School: The school or institution that created the report.
- Author: The individual who created the report.
- Favorite: A highlighted star indicated that the report was marked as a favorite.
Filters on the left side of the page included:
- Keyword search: Search report names, school names, and authors.
- Visibility: Filter reports available to all Career Services users, users at your institution, or only you.
- Report type: Filter by the template used to create the report.
- School: Filter by the school or institution that created the report.
Saved reports
Saved reports introduced the ability to save reports for yourself, your colleagues, or the Handshake school network.
For guidance on using saved reports, refer to Insights: Using Saved Reports.
For guidance on creating reports to save or share, refer to Insights: How to Create a Custom Report and Dashboard.
June 2020
The following updates describe reporting features available at that time.
Data definitions
The Insights Data Dictionary was added within Handshake. Users could access a field’s definition by clicking the i next to its name.
For information about field definitions, refer to Insights: Data Definitions.
Merged reports
Merged Reports introduced updates to three Analytics report templates: Career Services Staff, Students, and Employers.
For information about these updates, refer to Insights: The Art of Reporting