Students may now add additional email addresses to Handshake and opt to use them to receive communications from your team and from Handshake.
Note: this feature is currently in beta. If you'd like to start letting your students share additional email addresses, learn more about the beta here.
For more information about how this benefits students and your team, check out our blog post Supporting additional email addresses for students.
Additional email addresses configuration
Student email addresses will fall into one of these definitions below:
- Primary email address: The email address where students receive all emails that your team sends via Targeted Emails, and all emails from Handshake.
- Institution email address: The email address your team imports into Handshake.
- Additional email address: Any other email addresses that a student shares with Handshake. These could be personal emails or alternative .edu emails. Students can enter as many additional email addresses as they wish.
Note: when "viewing as" a student, you will be able to view the student's institution provided email address, the designated primary email address (if they have added an additional email and marked it as Primary), and there will be no option to add another email.
In order to access the exact view students have, you will need to "switch users" to your student account. Read more on Switching User Views.
For the steps students take, refer to (and share!) our student-facing article: Update Your Primary Email Address in Handshake.
Student login and data imports
With the introduction of additional email address support for students, there are no changes to our login flow. If your institution uses single sign on (SSO), that will still be the login method that’s displayed most prominently for students. As far as login is concerned, this update is focused on helping students continue to access Handshake after graduation if they lose access to their institution email or SSO.
The institution provided email address imported by your team will be the student's default primary email address. If students choose to use an alternate email address as their primary email instead, the institution provided email will still be:
- associated with their student account
- be connected to your student file imports
- available for and included in reporting
Your team will be able to see a student’s primary email address and institution email address in Handshake via user account settings. This means if a student updates their primary email address, you’ll be able to capture their new, preferred contact information.
- The ability for students to provide additional email addresses in Handshake will launch in beta in September. If your institution is interested in participating, you can learn more here.
- Beta institutions will get a unique opportunity to share feedback on the experience, so we encourage you to join!
- Additional Student Email Address Office Hours sessions - On September 29th & October 14th, you’ll have the opportunity to learn about this initiative from Handshake’s Product Team and ask questions as well. More details here.
- Our blog post: Supporting additional email addresses for students.