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Create an Employer Account Associated with Your Career Services Account

Tawnya
  • Updated

It's possible that you may want to create an Employer account using the same email you use for your Career Services accounts. If so, this article will provide step by step directions on how to do so! 

Note: this is a two part process that must be followed exactly to successfully create your employer account.

Before following the steps below, make sure you have logged out of your career services account. Click your name in the upper-right corner of Handshake, then click Sign Out. 

Sign out button.png

Part One

Confirm (or Setup) Your Handshake Login Credentials

In order to have both your Career Services account and your Employer account connected, you will need to confirm (or setup if needed) your Handshake Login Credentials. 

  • Set your password - click Set your password to generate an email for your account security, then click the link in the email to create a password
  • Reset your password - click Forgot Password? if you no longer remember your Handshake password or would like to change it. An email will be sent to your email address for account security – click the link in the email to create a new password. 
  • Log in with your existing password - if you have already created a Handshake password and know what it is, we recommend typing it in and logging in. This step is important to take note of what Handshake-specific password you have created. 

      • This will log you back into your Career Centre account - we just want to make sure the password is correct before proceeding to create your Employer account!

Once you're able to log into your Handshake account using this newly created password, you can now proceed to create your Employer User Account.

 

Part Two

Creating your Employer Account 

Now that you have confirmed or setup your Handshake credentials, you're ready to register for your employer account!

Note: before advancing to the next steps, you will need to sign out of Handshake. Click your name in the upper-right corner of Handshake, then click Sign out. 

 

Sign out button.png

 

1. Go to https://app.joinhandshake.co.uk/employer_registrations/new 

2. The next page will display a yellow box with the message "Looks like that email already exists in our system, associated with a career services account. To create an employer account using this email, enter the first and last name and password for your existing account.

 

Forgot your password? Reset it."

Enter the exact same password that you just confirmed or created (in part one) to register for your employer account, then click Sign up. The passwords must match for the career services and employer accounts to be associated with one another.

Employer CS user sign up.png

  • Note: If you get the error "Please use existing password.", this means that your password has been entered incorrectly. Enter the correct password in order to proceed, or you may choose to reset the password.

3. On the next page, you will be informed that a link was sent to your email to verify your account creation. 

If you didn't receive it the email, you can resend it from this page, restart the process, or contact us for additional assistance.

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4. The email you receive will have a subject title: "Email Confirmation". Open the email and select Confirm email to be directed back to Handshake.

 

Confirm your email address on Handshake email.png

5. Once logged in, you will be prompted through the on-boarding process as an Employer. First, complete your profile

 

Complete your profile.png

Then, create or join your the On-campus Employer account.

 

Create or join a company.png

Request to join selected company.png

After completion of this step, you will have an employer account connected to your Career Services account!

Note: you can toggle between the accounts by using the drop-down menu under your name. Refer to Switching User Views for more information. 

Switch user button from employer perspective.png

 

If you are interested in creating a student account as well, refer to Create a Student Account Associated with Your Career Services Account.

 

Troubleshooting

In some cases, a - might have already been created for your "institution" (under your .edu domain) by another department. If so, this might prevent you from connecting to or creating a profile.

If you notice this is the case:

1. Reach out to the office or individual who created or "owns" this account to ask:
  • if they can approve you
  • how they were (or are) using this account
  • determine if it should:
    • remain as one company profile - OR
    • if we should provision a new domain space to keep these company profiles separate

2. Contact our Support team and provide them with the following information: 

  • The URL to the employer profile
  • Name of the existing company profile
  • If possible, the name and emails of the users who are already connected

From there, the Support team will be able to assist you.

If you don't hear back from the contact who originally created the account, let the Support team know — they can manually attach your employer account to the company profile and can set you as the owner, if necessary.