Importing Student Data

Importing student data is a vital step in implementing Handshake. It's the most efficient way to ensure you're populating accurate student information. This in turn empowers filtering, outreach, and analytics for Career Services--and populates necessary student job qualifications.

Use this article to upload your initial student data file into Handshake.

Getting Started: 

1. Review the list of available student data fields, listed below. Explore the basic formatting requirements and example content to understand the type data you'll be bringing in.

2. Outline your workflow requirements and identify any questions - click here. Work as a team (both Career Services and IT) to identify the key fields to support the Career Services team's workflows. Explore the linked doc to determine how you'll handle edge-cases and formatting for particular populations.

3. Download the Student CSV Example - click here. Each field has its own column, and the headers must match exactly. Copy and paste from the example file to ensure your headers are correctly formatted.

4. Access the Importer to upload - click here. Anyone who uploads data into Handshake will need access to the Importer. If you don't have access yet, review the brief training and contact Handshake Support so they can add you to the tool!

Uploading Your Student File:

1. Once your file is prepared, delete any instructions so that the header fields are in the top row.  
2. Click File > Save As > UTF-8 encoded CSV. More information on how to properly save your file in the correct formatting can be found here.
3. Use the Importer to upload your file:

• You will want to use Job Type = students. 
• The identifier column should be username
• Review this article for an in-depth walk through of the upload process

Iterating on Your Feedback:

The importer should give you detailed automated feedback on the formatting of your file. It can take a few uploads to perfect the formatting, so if you're seeing warnings or errors, there are a few things to check:

Exploring Additional Resources:

Check out these links to learn more about the student data import:

• FAQs About the Student Data File
• Student Sync: Uploading Your First Student File
• Common Importer Errors
• How to Re-Upload Failed Rows
• CSV File Requirements and Formatting
• Troubleshooting: Leading 0's Missing from your Import (typically in the card_id field)
• Troubleshooting: Importer Date Formatting
• Importer Help Center 

Glossary of Required Fields:

Review the list below or review the example CSV file.

Every student file you upload must have these fields: 

email_address: This is the basic identifier for each user in Handshake. This must be unique for each user - meaning that the same email cannot be tied to two student accounts. As a security measure, the .ac.uk domain must belong to your institution. If your students do not use .ac.uk emails, you can use a generic (.gmail.com, etc) address.

username: This MUST be unique and should never change for each student. This serves as the “anchor” in imports so that other sensitive fields (such as email) can be updated around this value. Most institutions will use a student’s institution ID number. This should NOT match any part of a student’s email_address, or their cardID, as both fields are subject to change (due to last name changes, lost ID cards, etc.).

auth_identifier: Required if using SSO. This will be used to check against the returned attribute from SSO systems to authenticate students. Students will not enter this value on login, this is a background identifier attribute. This value CAN match their email_address value, or part of it, if necessary.

first_name: Student's first name.

school_year_name: This is the *level of the student. For a list of acceptable values please reference the table below.

Level 3 
Level 4 
Level 5 
Level 6 
Masters 
Accelerated Masters 
Masters of Business Administration 
Doctorate 
Postdoctoral Researcher 
Alumni

primary_education:major_names: This is the name of the course(s) that this student has declared, and will populate the "courses" field on a student's profile (note: there is a limit of 255 characters per major). The formatting for these courses must be capital case, with all caps used only for abbreviated program designations (i.e. BS Physics; BA Art History). You can upload more than one major for a student by separating each major with a semicolon (i.e. Biology;Chemistry). NOTE: This is the only field that can be used to populate courses in Handshake via the Importer. (required as of 6/11/18)

primary_education:education_level_name: This field tells you the overall level of a student. It appears on student profiles to tell people what level of education they are currently pursuing.  Here are the different values you can include in this field. Please note the capitalisation and spelling - they have to match exactly! (required as of 6/11/18)

Secondary Education 
Further Education Certificate 
Undergraduate 
Postgraduate 
Doctorate 
Postdoctoral 
Researcher 
Non-Degree Seeking

primary_education:end_date* This is the date when a student is expected to graduate. Please note that it has to be included in the format yyyy-mm-dd, unless otherwise specified in the job! This is incredibly useful when it comes to searching students, qualifications for jobs, and knowing when to shift students to be alumni.

*If you are having trouble importing a newly required field, please reach out to your Handshake Relationship Manager.

Glossary of Recommended Fields:

These fields are recommended, but not necessary. Collaborate with your team to determine which fields are most relevant to your workflows.

last_name: Student's last name.

middle_name: Student's middle name.

preferred_name: Student's preferred name. Any value added in this field will show up first on the student's profile. If this field is left blank, we will display the student's First Name.

*Note: This field needs to be updated in your student system. If not, then any changes made in Handshake manually will be overwritten on the next import. 

primary_education:primary_major_name: This field will not show up on a student's profile, and is primarily used for FDS.  This is the student's primary major. Only 1 major can be supported in this field. The major name must already be added to the primary_education:major_names field in order for the primary major to be backfilled into Handshake.

primary_education:minor_names: This field can be used to highlight additional studies that a student is taking on top of their primary course.

primary_education:college_name: This is the college that the student belongs to (i.e. the 'Ross School of Business' at the University of Michigan).  Only 1 college can be supported in this field.

primary_education:start_date: This is the date when a student started at your institution. Please note that it has to be included in the format yyyy-mm-dd, unless otherwise specified in the job! This is incredibly useful when it comes to searching students, qualifications for jobs, and knowing when to shift students to be alumni.  There is now an option on the importer to use a mm/dd/yyyy format.  If you choose this option for formatting, please make sure you check the box next to "use mm/dd/yyyy format' when loading your file to the importer. 

primary_education:currently_attending: This is a field that simply denotes whether the student is currently enrolled or has graduated. It is used for reporting to differentiate students who are currently active on campus and those who might be on some sort of official absence from institution. By assigning TRUE, this will set the user to attending, while FALSE will set them to not attending. This is a boolean field, so it can only include these values (note the all-uppercase):

TRUE
FALSE

card_id: This string must be contained in a card swipe output. This field is where you can include student's ID numbers. If you want to use a card swipe to check students into events, career fairs, or other kiosks, make sure you include this field!

campus_name: This field is only used for schools that have multiple campuses as part of their Handshake setup (i.e. 'Main'). If you have multiple campuses on your Handshake system, you can use these here.

ethnicity: The ethnicity of the student. This is a custom field that can include any text you wish to upload. This field is only visible to Career Services staff members and the individual student-  used for reporting purposes. Employers will never see this information.

gender: This field indicates the gender of the students. The field is custom where you can include any text that you wish to upload. Please note, this field is for internal reporting purposes only; it will not be shown to employers or used by employers for outreach, and is different from the gender data that students can voluntarily share.

disabled: This is a field that simply denotes whether or not a student's account is archived/ active. By assigning TRUE, this will archive the user, while FALSE will unarchive the user. This is a boolean field, so it can only include these values (case sensitive):

TRUE
FALSE

system_label_names: This section can be used to import any outside information that you would like to sync from your SIS that might provide more nuanced information about your students in a semi-

colon separated list of label names. Some example values that we see imported here are things like Honours Student or Attending Part Time (here is a formatting example: Honours Student;Attending Part Time). Basically this could be any type of additional information that you might want to use to organise, categorise, or parse out your students.  IMPORTANT: Leaving this field blank in your import will clear all system labels in Handshake for that respective student.  System labels are added or removed in every student sync that includes this column, based on exactly what you have in this field.  If you need to remove a system label completely from Handshake so that it can be used as a normal label, please reference this article.

mobile_number: Student's mobile number. We can accept any numerical string in this field without special characters such as () or - (but you can include an optional '+' at the beginning of the string).

assigned_to_email_address: Email address of the staff member that the student is assigned to. 

hometown_location_attributes:name: The address of the student's hometown to be used for reporting purposes. For students in the UK postcode can be used. For international students use the city name and country.

You can test examples of the formatting here.