Processing Employer Approval Requests

Tawnya -

If the screenshots below do not look familiar, you may still be on the old view. If you'd like to update, click on the green "Update Available" button in the upper left of the Manage Employers page! 



To approve or decline employers who have requested approval at your school, follow these steps:

1. Determine which employers are requesting approval (employers with a status of pending have requested, but not yet received, approval from your school).  The simplest way to do this is:

  • Locate Employers on the left hand navigation bar.  (Note: The number to the right of Employers indicates the number of employers with pending status.)   
  • Click on Employers on the left hand navigation bar.  You will be directed to your Employers page, which defaults to Pending Employers.Pending_employers_page.png

Alternatively, you can:

  • Click on Home in the left hand navigation bar to be taken to your home page; the right side of your homepage highlights items needing your attention.
  • Scroll down to find Employer Approvals and how many employers are waiting for approval.
  • Click on the link next to the number to be directed to a list of employers with pending status. 


2. Once you’ve used one of these methods to determine which employers are awaiting approval from your school, you’re ready to determine whether or not to grant approval to each school.

  • Handshake displays a couple of pieces of information to help you make this decision:  
    • Trust Score”  To learn more about what the Handshake Trust Score is, read this article.
    • Approvals” (which indicates how many schools have approved this employer to date) and “Declines” (which indicates how many schools have declined this employer)
    • Website” for quick reference, instead of having to go to the company profile
    • Date Requested” - when the employer requested access to your school
    • Hover over this icon to see other relevant information, such as an unconfirmed email, a nonmatching domain, no job postings yet, etc. extra_details.png:
      • Screen_Shot_2019-06-07_at_9.00.44_AM.png
  • If you’d like to contact the employer directly to discuss their approval request, go to the employer’s profile and locate the Contact Information section on the left side.


Pro-tip: Use the three dots on the far right to quickly email contacts, add/remove labels, edit roles, assign the employer to yourself, or set the approval status to “in progress”:three_dots_menu.png 

3. Now that you've evaluated the pending employer, you're ready to approve/decline the request. Use the Yes/No buttons to Approve/Decline: yes_no_buttons.png

When you decline an employer, you'll be prompted to submit a reason (optional) for the decline:


Adding this detail helps your colleagues be aware of concerns, as well as helping us at Handshake better understand what's important to you.

If you do not wish to enter a reason, simply click "Decline". 


To approve or decline more than one employer at a time:

  • Check the checkbox to the left of all of the employers you would like to approve. This will cause bulk actions to appear 
  • Select More, then select Approve Employers.  After making your selection, a confirmation dialog box will appear requesting to confirm your task. employer_approval_bulk_actions.png
  • After confirming, refresh your screen to view the remaining list of pending employers.  Those that were approved have been removed from this list.
  • Repeat the previous three steps for all employers you’d like to decline (this time checking the checkbox to the left of all employers you’d like to decline, and selecting Decline Employers).

 Pro-tip: You can also use the bulk actions menu to remove a label, or add/remove roles. 


To approve or decline employers from the company profile:

  • Click on the employer name from the list.  
  • Select the appropriate status and click on Save Approved/Save Declined at the bottom.



Industry best practices:

Aside from the Trust Score and the number of approvals, you should also note the email address attached to the staff members at the company requesting approval. Our new "extra details" (yellow triangle) will help you answer these questions: 

  • Is the email domain a generic one (gmail, hotmail, outlook, etc.)? 
  • Is the email domain one that nearly matches the company name, but may have an extra word in it (for example, instead of

Another tipoff that a company may not be legitimate is the company details:

  • Is the location of the company legitimately a business address, or does it pull up a residential home or an empty lot in a Google search?
  • Does the website actually work? Does the domain match that of the email address?

Using this information can help you make an informed choice when approving or declining an employer. 

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