Our new training platform is live and ready to use - Handshake Academy!
Learning a new platform can often difficult and overwhelming. At Handshake, we strive to make using Handshake as user-friendly, yet effective, as possible. With that said, here are some training videos that you can view to understand the essential features within Handshake that you might be using on a day-to-day basis.
Please note that some of these videos are our older training videos, and for updated content, please refer to Handshake Academy! The links below are being migrated to Handshake Academy as the content is created, so please note the title of the link for clarity. You can also access Handshake Academy by clicking on Help in Handshake, then click on Handshake Academy.
Click on the expandable headers below to view the linked content.
Handshake Academy: Implementation Welcome:
In this course, we'll introduce you to the Handshake mission of democratising access to opportunity, and the implementation process which you and your teams will be working through in the coming weeks and months - it’s great to have you onboard!
Handshake Academy: Milestone 1: Handshake resources:
In this course, you'll learn about key areas of guidance to support your learning, including:
- The role of your Relationship Manager
- The Handshake Academy
- The Help Centre
- The Support Team
Handshake Academy: Milestone 2: Accessing your Handshake account & view switcher:
In this training you will explore how you can access your Handshake account, as well as setting up your view switcher. View switcher allows you to go to the student side and the employer side of the platform, and is great for testing out your set-up and building your knowledge for all 3 sides of the Handshake network.
Handshake Academy: Milestone 3: Training for IT - key tasks for launching Handshake:
In this training you will explore the four key IT specific tasks involved in your education provider's successful launch of Handshake. These tasks are:
- Importing student & alumni data
- Setting up single sign-on
- Unblocking Handshake email domains & IPs
- Establishing an automated data Sync (optional)
As part of this training, you will also learn how to use the Importer and bring through additional data points through system labels.
Handshake Academy: Milestone 4: Institution settings & course mapping:
In this training you will explore how you can configure your institution’s preferences and branding on the Handshake network. As part of this course, you are recommended to view your institution’s page from the student and employer networks using your view switcher.
You will also learn how to map the courses on offer at your institution with the standardised course groups in place across the network. This is to offer a smooth user experience when selecting audiences for specific events, sending communications and analysing your data.
Handshake Academy: Milestone 5: Building your employer network:
Explore the Handshake UK employer network and the ways that you can proactively build relationships with thousands of diverse companies and opportunities, including your previous contacts and connections. Gain insight into how you can use your expert guidance to curate content for students via employer collections, all whilst having to no longer worry about employer validation and safety as Handshake has this covered. Lastly, take a glance at the tools available to all employers for free.
Handshake Academy: Milestone 6: Appointments & surveys:
In this module we will walk through the Handshake Surveys tool where you can build your own custom surveys for students, staff and employers. These forms can be embedded into different key touch points across the network, including appointments.
Following this, we will focus on Appointment configuration - how you set up your institution’s appointment categories, types of appointments and the mediums for appointments, and align this with your personal appointment guidance offering as an advisor.
Handshake Academy: Milestone 7: Events, fairs & student marketing:
In this training, we walk through how you can create your own in-person, virtual and hybrid events on Handshake as an institution, as well as events in collaboration with employers and alumni to help your students grow their professional network.
Following this, we explore the career fair functionality on Handshake, allowing your students and alumni to connect with employers via virtual 1-1 and group sessions, or in-person on your campus. As part of this, you will learn about how to track attendees for in person events & fairs via QR code scans and check-in kiosks (card swipes).
Supporting this is our section on student marketing to help you engage your student body and raise awareness of how they can create human-to-human connections through your opportunities on Handshake.
Handshake Academy: Milestone 8: Experiences & Journeys:
In this course we will explore the Handshake experiences & journeys tools. Experiences allows your team, students & alumni, employers and any other important stakeholders to approve and evaluate in-curricular opportunities. These may include placement years, internships, work experience modules and study abroad opportunities.
Journeys powers your teams to asynchronously guide students and alumni at scale through a series of predefined goals. For example, you may create a “Getting Started on Handshake” journey, “Explore: Studying Abroad” journey or “Building Your Confidence” journey - the possibilities are endless, so join us on this journey through experiences and journeys.
Handshake Academy: Milestone 9: Engaging alumni on Handshake:
In this module we will explore the tools available to help engage your alumni on Handshake, whether that’s through their profiles, Alumni Hub, Journeys, Events, Appointments, Peer messaging or destination data collection through the First Destination Tool.
Handshake Academy: Milestone 10: Launching to employers:
The time is soon approaching to become visible to the Handshake UK network and launch to employers. In this training, we will walk you through the key steps involved in launching to employers, including a heads-up communications sent through your legacy system, invitation sent through Handshake and setting metrics to measure the ongoing success of your launch.
Handshake Academy: Milestone 11: Launching to students & alumni:
Congratulations! This is the final stage of implementation - launching to your students and alumni. Explore this module to recap the key stages of this implementation and how you can spread the good news that Handshake is coming to your institution - it’s a pleasure to partner with you!
Handshake Academy: Milestone 12: Insight Sessions: Product Development at Handshake:
Welcome! Have you ever wondered how large Tech companies actually develop the products you use every day? This Insight Session will guide you how Handshake, a global EdTech company develops the tools that your students, alumni, teams and employers need to drive innovation and human to human connections at scale.
Learn more about at How to: Submitting Product Feedback on Handshake.
Reporting Overview: This course will walk you through how to access Handshake's reporting features and a high-level overview of how to access and use them.
Reporting: Additional Resources
For an even deeper dive into Handshake reporting and examples, please visit our webinar recording.
Check out the "Reporting" section of our Help Centre, which includes links for several common reports!
Handshake Academy: Managing Employer Contacts: Creating and formatting Contact file, review Contacts tab, and Employer Approval Preferences.. This is a crucial step in inviting your Employers to connect with you on Handshake.
Handshake Academy: On Campus Employment Options & Set-up: Review best practices and workflows for on-campus employment and discuss Company vs Divisions model setup. This will assist you in understanding which model your institution needs to manage on-campus employment.
Handshake Academy: Trust & Safety: This walks you through understanding how employers are validated on Handshake.
Employer Posted Jobs: This walks you through the process that an employer goes through to post a position on Handshake.
Editing a Job Posting: Review options to edit job postings and duplicate a job posting.
Approve a Job: Learn about how to approve a job in Handshake. Please note that this video was recorded with a legacy view. Your view in Handshake may look different now, but the tips are still accurate!
Jobs Across Distributed Campuses: Understand how to know if your institution uses multiple Career Centres, create a saved job search, then set it as your default search.
Handshake Academy: Managing On-Campus Interviews (with employers): Review the Interview Schedule overview page, managing OCI requests, and actions within an OCI:
- approve and build interview schedules
- invoice employers
- manage attached jobs
Interview Groups: Understand how to assign candidates into different groups, how to assign interview slots to different groups, how a candidate takes a slot within an interview group.
Complex Interview Schedule Part 1: Review the process for building out a complex schedule template and understand the best practices for slot management on a complex schedule.
Complex Interview Schedule Part 2: Review the process for building out a complex schedule template and understand the best practices for slot management on a complex schedule.
Managing Students: A thorough review of Manage Students tab, Incoming Student Requests, Student Profile, and Student Engagement Reporting. Gain mastery in managing your students efficiently and effectively.
Event Management: Creating an Event, review Invite Only vs. Qualifications, and sharing Events with Students. Learn how to create and inform students about the events happening at your institution!
Creating a Career Fair: Thorough rundown of the process of creating a Career Fair. Manage both students and employers from your Handshake Career Service account.
Interview Schedule Settings: Review Interview Schedule Settings. Manage interviews at your institution using this feature.
Surveys: Creating a Survey and inviting Students to take the Survey. Get feedback from your students using this Handshake feature.
First Destination Survey: Review the Survey from a Student Demo, setting up the First Destination Survey, reporting Features, best practices, and resources. Learn how you can benefit by using this feature and gain insights on what your students are doing after graduation.
Appointment Qualifications: Learn how to create an appointment type, qualify certain students for that appointment type, then add the appointment type to your user profile.
Approving Appointments: Understand the workflow for approving an appointment and the different actions that can be taken from the appointment details page.
Drop In Appointments Overview: Learn about the process for opening a check in kiosk and understand how a student checks in for a drop in appointment.
Manage Interview Schedule Applicants: Understand how to choose primary and alternate candidates on a preselect interview schedule, the process for a student taking a slot, and how to manually add students to a slot.
Student Slots on a Complex Interview Schedule: Understand what a student sees when assigned to a group, how a student takes a slot on a complex schedule, and how a student can request to swap slots with another student.
Experiences Setup, Management, & Best Practices: This course will walk you through how to create and manage experiences on Handshake. Click here for Experiences additional resources.
Article is closed for comments.