Use Switch Users to switch between your Career Services, Employer, and Student accounts without logging out of Handshake.
Requirements for switching accounts
For Switch Users to appear:
- All accounts must use the same email address. Accounts with different email addresses, including different email domains, cannot be linked for switching.
- Each linked account must have a confirmed email address.
Switch from a career services account
Click your name in the upper right corner of the Handshake screen.
Select Switch Users from the dropdown menu.
From the list of connected accounts, select Switch to Students Account or Switch to Employers Account, depending on which account you want to access.
Switch from an employer account
Click your name in the upper-right corner of the Handshake screen.
Select Switch Users from the dropdown menu.
From the list of connected accounts, select Switch to Career Services Account or Switch to Student Account, depending on which account you want to access.
Switch from a student account
1. Click your account icon in the upper-right corner of the Handshake screen. This may appear as your first initial or a small photo if you have a profile picture.
2. Select Switch Users from the dropdown menu.
3. From the list of connected accounts, select Switch to Career Services Account or Switch to Employers Account, depending on which account you want to access
Troubleshoot switching accounts
Switch Users or an expected account is missing
If Switch Users is unavailable or an expected account is missing from the list:
- Confirm that all accounts use the same email address. Handshake treats accounts with different email addresses or email domains as separate accounts and will not link them for switching.
- Confirm that each account’s email address is confirmed. An unconfirmed email address on one account may prevent Switch Users from appearing.
If your accounts use the same email address but you cannot locate the confirmation email or the confirmation link has expired, contact Support.
Email verification required
If an error message asks you to verify your email address when switching accounts, complete verification for the email address associated with your Handshake account.
- Click the verification link in the message to receive a verification email.
- Open the email and follow the instructions to complete verification.
This message may appear if:
- Support manually added your account upon request.
- Support assisted with a sync and your account was not fully verified.
Each account created in Handshake must be verified before use.
Email confirmation required
If an error message states that you have not confirmed your email address when switching accounts:
- Click the link in the message to resend the confirmation email.
- Open the email and follow the instructions to confirm your email address.
If the confirmation email does not arrive, refer to Troubleshooting a Missing Confirmation Email.