We have a couple different workflows to help you manage drop-in appointments remotely via Handshake, as well as tips for using a waiting room and processing check-ins.
Possible workflows include: using the standard appointments flow with integrated video on Handshake, external virtual links, and setting up an appointment as an event.
This article provides details on each to help you choose the best option for your institution and students!
Using appointments for drop-ins
Begin by ensuring that staff have set up drop-in appointment blocks in their user settings.
If you plan to use integrated video on Handshake, add the "Virtual on Handshake" Appointment Medium to your block. Check out Virtual Appointments on Handshake for more information.
If you plan to use an external video link, you will need to create or update the office locations of each staff member hosting appointments with a video meeting link. The links are clickable in the appointment. You will also need to create or update the Appointment Mediums to add a video or phone call and update appointment blocks to only support virtual options.
Note: if you update the office location and medium, you should not need to update any of your appointment types.