On Handshake, you can both deactivate teammates who are no longer with your company and reactivate (reinstate) their accounts if they return.
Note: Only Owners and Admins of a company profile can deactivate or reinstate a teammate's account.
This feature is available only to on-campus employers, as well as Plus, Pro, Essential, and TES customers. For more information, please check out this resource!
Deactivate a teammate
1. Click on your name in the upper-right corner of any page, then select Teammates from the dropdown.
2. On the Teammates page, select the user that you want to deactivate. Click the three-dot menu to the far right of their name, then select Deactivate user from the dropdown.
3. In the pop-up modal, click the red button Confirm to deactivate the user. Once the user is deactivated:
- The user's role will be reset to Representative. If the user is already a Representative, their role will remain unchanged.
- The user will no longer be visible on your Teammate list and will lose access to their account.
Reactivate (reinstate) a teammate
Teammates may be deactivated for two reasons:
Their account was manually deactivated by the Owner or Admin.
They haven’t logged in for an extended period of time.
1. On the Teammates page, navigate to the Status filter on the left sidebar, then check the box for Deactivated.
2. Find the teammate you want to reactivate. Click the three-dot menu to the far right of their name, then select Activate account from the dropdown.
- Upon activation, the user will regain full access to their account and can log in as usual.