You can manually add a teammate to your company profile whether or not they already have a Handshake account.
Note: Each user can be connected to only one company profile per email address.
Manual teammate creation is available to on-campus employers and employers on Pro, Essentials, or Enterprise plans. For more information, please check out this resource!
If you are a Basic employer, invite teammates by sending an invitation link. Read more about How to Invite Staff Members to Join Handshake.
How do I add a teammate who does not have an account?
If your colleague does not have an account, follow these steps to create one and invite them to join your company profile.
1. Click your name in the upper-right corner the page, then select Teammates from the dropdown.
2. Click the gray Add Teammate Manually button in the upper-right corner of the page.
3. Complete the New Teammate form. Fields marked with an asterisk (*) are required. Your colleague can edit this information later.
Required fields
Email address
First name
Last name
Role
Optional fields
Title
Visible on Company Profile (checkbox)
Bio
Mobile phone number
Office phone number
Message (this message is included in the invitation email)
4. Click the green Create User button in the lower-right corner of the page.
5. A confirmation banner appears: “User added. An email has been sent to the user with a link to let them set their password and login.”
What happens after I add the teammate?
Your teammate receives an invitation email to confirm their account and set their password.
The email will read:
Subject: "You have been invited to Handshake"
From: Handshake <handshake@notifications.joinhandshake.com>
Body:
Hello [NAME], You have been added as a staff member at [COMPANY NAME] by [INVITEE]. An initial account has been set up for you. Your username is [EMAIL].
Please confirm your account by clicking this link: [LINK].
Thank you,
The Handshake Team"
When your teammate clicks the link, they are prompted to set and confirm their password. They can then log in.
What requirements must a teammate with an existing employer account meet?
Before adding your colleague, confirm that they have verified their email address and check their company connection:
- Not connected to a company: They can request to join your company, or you can add them from the Teammates page.
- Pending approval at another company: They must cancel that request before joining yours.
- Connected to the wrong company: They must disconnect from that company before joining yours.
How do I add a teammate with an existing employer account?
Once your colleague meets these requirements:
1. Click your name in the upper-right corner of the page, then select Teammates from the dropdown.
2. Enter your colleague’s Handshake email address in the Add existing user by email… field at the top of the page.
3. Click the Add User button.
4. The user is added to your company profile.
What if my colleague’s email address isn’t found?
If you enter your colleague’s email address in the Add existing user by email… field and the system does not find them, they may not have an employer account yet, even if they already have a student or alumni account.
In this case, use Add Teammate Manually on the Teammates page and enter the email address your colleague uses for Handshake. If they have an existing student or alumni account, this creates a linked employer account.
For complete steps, refer to How do I add a teammate who does not have an account?
For Career Services users:
- If you have the Owner role on the on-campus employer’s company profile, you can switch to your employer account to use the Add Teammate Manually feature.
- From your Career Services account, you can invite staff who do not yet have an employer account, including those with a student or alumni account, through the on-campus employer’s Staff Management page. For instructions, refer to On-Campus Employers: Invite Staff to Join an OCE Account.