There are two options when approving new users to connect to your company on Handshake:
- You can either manually approve each request as they come in, OR
- You can set Handshake to automatically approve requests from email addresses with your domain, provided there is only one company associated with that domain in Handshake. Learn How to Auto Approve Staff Members.
This is an action that can only be performed by the Owner or Admin. For more information, check out A Guide to Employer Role Types in Handshake.
1. To begin, click on the user icon in the white toolbar at the top of the page, slightly to the left of your name.
2. A list of teammates awaiting approval to join the company profile will be displayed.
3. Click the three hash marks to the far right of the name of the teammate you want to approve, then select View Request.
- If the teammate's email domain does not match your company's domain, the error message "PLEASE NOTE: We could not verify that this user's email domain matches this company. Please do your due diligence in confirming this user actually belongs at this company and is not a fraudulent user before approving. You should not approve this person unless you are sure they legitimately work for this company." will display in a red banner at the top of the page.
4. Click the green button Approve to approve and complete the request.
5. Upon approval, the user will automatically receive an email notification. However, if the user's request is rejected, they will not receive a notification.
- If you accidentally reject someone who needs to be approved, refer to How to Manually Add Teammates to your Company's Profile.