In Handshake, users are assigned roles that determine what actions they can perform. As an Owner or Admin of your company profile, you can view and manage your teammates’ roles to control their permissions.
This feature is only available to on-campus employers and Premium partners. For more information, please check out this resource!
If you are an on-campus employer and are not able to manage teammate roles, confirm that your account has been designated as an on-campus employer by your company profile Owner.
Without this designation, the role management feature will not be available. For more information, visit Identifying as an On-Campus Employer on Handshake.
Access teammates
1. Click on your name in the upper-right corner of any page, then select Teammates from the dropdown.
2. On the Teammates page, select the user you want to manage. You can use the filters on the left sidebar to narrow your search.
The available filters include:
Keyword search: Search by name or email address.
Role: Filter by assigned teammate roles (e.g., Owner, Recruiter). This filter only appears if at least one teammate has been assigned a role.
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Status (account status):
Registered: Teammate has created and confirmed their account
Not Confirmed: Invitation sent, but account not yet confirmed
Deactivated: Account has been deactivated
Manage roles
From the Teammates page
1. In the upper-right corner of the page, enter the name of the user whose role you want to manage in the search bar.
Note: Only Owners or Admins can modify roles. Admins cannot update other Admins or the Owner.
2. Navigate to the Role column in the table and select their new role type from the dropdown.
From the Teammate's profile
1. Click the ellipsis icon (three dots) to the far right of their name, then select Edit user from the dropdown.
2. On the Account Information tab, navigate to the Role field, then select their new role from the dropdown menu.
3. When you are finished, click the green button Update User in the lower-right corner of the page.
Additional resources
- To transfer ownership to another user, refer to How to Transfer Ownership.
- To reinstate or deactivate a teammate's account, check out How to Deactivate or Reinstate Teammate Accounts.