Our Employer registration process is multi-step and requires intentional decision making on the employer's end. You may receive questions from employers about certain steps of the process.
To assist your employers, we recommend reviewing Getting Started With Handshake: Employers. This article provides an overview of key workflows during the account creation process, and links to workflow-specific articles when additional information or troubleshooting may be helpful.
You're also welcome to send this to any employers, so they can resolve any issues autonomously.
If there are still roadblocks affecting the employer, contact Support. One of our support agents will be in touch, and they'll be glad to help with any specific questions!