Single sign-on (SSO) allows Premium partners and their employees to securely access their Handshake accounts using the same credentials they use for other corporate applications.
Handshake supports SAML 2.0 authentication. If your company's Identity Provider (IdP) supports SAML 2.0, you can set up SSO in Handshake. To get started, contact your Handshake account manager to request SSO support.
Premium features are for Handshake Premium accounts only. For more information, check out this resource!
Configure SSO in Handshake
Once SSO is enabled, it must be configured in Handshake by either the Owner or an Admin of the company profile. If you're unsure who the Owner is, refer to Who is the Owner of My Company’s Profile?.
1. Click on your name in the upper-right corner of any page, then select Company settings from the dropdown.
2. In the left menu, select Single Sign-On Settings, then enter the following information in the provided fields:
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- Identity Provider's Single Sign-On URL (required)
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Identity Provider's Single Logout URL (optional)
- This URL is provided by your Identity Provider.
- Identity Provider's Entity ID URI (required)
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Name Identifier Format (optional)
- Currently, only the email address format is supported.
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Name Identifier Attribute (optional)
- The attribute in the SAML response containing the name identifier. This is configured within your Identity Provider.
3. When finished, click the green button Save Settings in the lower-right corner of the page.
Logging In
Once SSO is configured, all employees will be automatically directed to authenticate through your company’s identity provider (IdP).
Need assistance?
If you need assistance from our Technical Support team to configure your SSO, submit a ticket with the information requested in Step 2.
For guidance in submitting a ticket, refer to the steps outlined in Contacting Handshake Support.