FAQs: Handshake ATS Integrations

Yes, you can set up direct ATS applications. Learn how to set this up in How to Use Direct ATS. 

Yes, all Enterprise customers can integrate their ATS with Handshake. To get started, refer to the guide provided in the PDF linked in the Additional resources section at the bottom of this article.

Only owners and admins can enable ATS integrations, as this feature is restricted to those who have access to edit company settings.

Yes, Handshake can track the candidate's source. To enable this, set up automated source codes in your ATS. 

For configuration instructions, refer to Setting Up Automated Source Codes for Handshake. 
 

If you use Greenhouse, you can import screening questions from your Greenhouse account into Handshake. 

Learn more about Greenhouse's Custom demographic questions. 

Yes, you have two configuration options:

• Option #1: Candidates apply externally in your ATS (i.e. Disable ‘Apply on Handshake’, checked)
  • Benefits: Maintains your existing applicant workflow, allowing you to include custom questions at the time of application.
  • Suggestions: Candidates apply directly through your ATS, enabling a more detailed application process, including screening questions.
  • Considerations:
    • Tracking candidate sources requires a separate setup. To automate this process, refer to Setting Up Automated Source Codes for Handshake.
    • For Taleo users, ensure the “Allow users to change default ‘External Apply’ URLs” setting is checked.
      • For other ATS systems, we also recommend enabling this for added flexibility
    • Requiring candidates to leave Handshake to apply in your ATS may result in a non-negligible drop-off.
       
• Option #2: Candidates apply in Handshake (i.e. Disable ‘Apply on Handshake’, unchecked)
  • Benefits: Minimizes candidate drop-off.
  • Considerations: Applications will contain only basic information—name, email, resume, and sometimes a cover letter. If you need additional information, Option #1 may be better suited.