If you have set up your appointments in the Institution Settings but cannot see all or some of your appointment categories when you switch to your student account, you may not have added your study status to your student account.
The following describes how to resolve the issue of not seeing the term category when you switch to your student account.
First, as Career Services, check the qualifications for the appointment type associated with that category. To do this, go to Institution Settings and then Appointment Types.
Next, you need to check whether qualifications have been set for the appointment type(s) associated with the appointment categories that you cannot see as a student. Select Edit for an appointment type and check the qualifications
.
In the example above, Master's students and PhD students can view and request CV reviews as an appointment type.
Now that you have seen that there are qualifications under the appointment types that you cannot view, you can check your own student account to see if you have a specific level of study.
So, still as Career Services, access your student account by going to Manage Students and searching for your name. Once you see your student profile, click on the Account tab to see if you have set a level of study for your student account. If not, you can set one.
Since you are one of the degree programs allowed to see this type/category, you should now be able to see the category when you access your student account and select the blue Book An Appointment button on the Appointments screen.