Employers can view and respond to comments left by an institution on a job posting while it's active.
To set up your job notification preferences, refer to Default Notification Preferences (Employers).
Note: the comments associated with closed job postings will only be available for 30 days.
Access comments
Comments and decline reasons can be accessed in Handshake, or by clicking a link from an email notification.
Via Handshake
1. Click the globe icon in the top-right corner of any page in Handshake.
2. Select Comments from the Category section to the left of the page, then locate the job you want to view comments for.
3. Once the job is located, click on the job title, which is hyperlinked.
4. Once you are taken to the job posting page, click the Institutions tab.
5. Navigate to the Requested institutions section, click the three hash marks to the far right of the institution name, then select View Details.
- Note: if the relevant institution isn't listed, check if the favourite institutions filter is toggled on in the top-right corner of the screen. Learn more about Using the Favourite Institutions Filter.
6. In the pop-up modal, view the comments submitted by the institution as needed.
- To respond to the institution, enter your comments in the textbox in the Comments & Activity section, then click the grey button Add Comment.
- To close the pop-up modal, click the grey button Close in the lower-right corner.
Via email
Declined job
Depending on your notification preferences, you may receive an email when your job is declined by an institution.
In the email received, click the red button View Decline Details.
Once clicked, you will be directed to the Institutions tab of the job posting page. A pop-up modal with the decline details will appear.
- The modal displays a blue button labeled Request approval again if the institution has invited you to submit the job for approval again after making changes or discussing the job details with them.
- To respond to the institution, enter your comments in the textbox in the Comments & Activity section, then click the grey button Add Comment.
- To close the pop-up modal, click the grey button Close in the lower-right corner.