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How to Create a New Company Profile

Jennifer
  • Updated

Your company profile is a vital tool for showcasing your brand to prospective talent. It helps you build credibility, promote your organization, and highlight what makes your company unique.

To create a company profile, you must have a user account. If you haven’t created one yet, refer to Create a User Account, Join a Company, and Connect with Schools.

 

Before you begin

  • Ensure your company does not already have a profile on Handshake. If your company has an existing profile but you need an additional one for a different location or division and do not see the option to create it, contact Support.

     

 

Create a new company profile 

1. In the Create or join your company section, enter the name of your company, then select the option + Create a new company "COMPANY NAME". 

Enter company name.png

 

2. The name of your company appears on a card below the text box. To continue, click the black button Create company. 

Note: If you're unable to proceed, refer to the section Email domain already taken. 

Create company button.png

 

 

3. On the next page, complete the form with your company details to create your company and set up your organization.

The following fields are required for registration:

  • Company name
    • If your legal company name differs from your company name, check the box labeled My legal company name is different from company name, then enter your Legal company name.
    • Note: All employers are required to disclose their company name as part of our commitment to transparency.
  • Industry
  • Website
    • Enter URL that starts with http:// or https://.
    • If you receive the error "Please enter a URL that starts with http:// or https://," after entering it correctly, it may be due to a syntax issue. To resolve this, copy the URL directly from your browser's address bar and paste it into the form.
      • If you continue to experience issues, contact our Support team.
  • Description (a brief and engaging summary of the brand)
    • Limit: 400 characters max.
  • Address
    • Enter the complete address or city, state, and country.
    • Note: Entering your full address will accelerate the verification process.
  • Company size 

 

The following fields are optional:

  • Company logo
  • Public phone number
    • This is used by our Handshake partner institutions for further verification.
  • Public company email
    • This is used by our Handshake partner institutions for further verification.
  • Company type 

 

Note: If you make a mistake while completing registration (for example, selecting the wrong company type), you will not be able to go back to the previous page during onboarding. However, once your registration and verification are complete, you can edit these fields in your company profile settings at any time.

 

4. When finished, click the black button Continue in the lower-right corner. 

Complete company details.png

 

Verify your company 

Please have the following information ready for automatic verification: 

  • Business registration number
    • You’ll need to provide a business registration number (e.g., BRN, EIN, TIN, or your local equivalent).
    • Don't have a business registration number? Contact Support. 
  • Government ID
    • You’ll need to provide a picture of your government ID (e.g., driver's license, passport, visa).

When ready, click the black button Continue. Learn more about our Employer Validation.

Verify your company.png

 

 

Email domain already taken 

When attempting to create a new company profile, you may encounter the following message: "The email domain you used to sign up with (@example.com) has already been taken. Please go back and select an existing company, or contact us for additional help to create a new company."

Email domain already taken.png

This message appears when the email domain you're using is already associated with an existing company profile on Handshake.

At this time, Handshake only allows one company profile per email domain by default. However, if your organization is a franchise, has multiple locations, or operates under different entities, our team can open an additional domain space to allow you to create a separate company profile for your specific branch or location. 

To proceed with creating a new company profile, contact Support. 

 

 

Common errors when creating a company profile

If you encounter the error message “An error has occurred. Please refresh the page and try again” while creating your company profile, try the following troubleshooting steps:

  • Confirm all required fields are complete, especially the website URL. Double-check the format to ensure it's valid.
  • Use a supported browser, such as the latest version of Chrome or Firefox. To view supported browsers, refer to Handshake Supported Browsers (for Employers).
  • Clear your browser’s cache and cookies, which can help resolve issues caused by outdated or corrupted data.
  • Open Handshake in an incognito or private browsing window to bypass any extensions or saved settings that might be interfering.

If the error continues after following these steps, contact Support.