While your colleagues are connected to the same company profile, their access may differ from yours due to various factors, including user roles, permissions, and system-related issues.
User roles and permissions
Each user in Handshake is assigned a role, and permissions vary with each role. These roles are typically assigned based on the tasks you perform. In Handshake, permissions determine a user’s control, including what information they can access and what tasks they can perform. To view your permissions, refer to A Guide to Employer Role Types in Handshake.
System-related issues
In some cases, users may be unable to view certain pages or page contents due to system-related issues. These may include:
- Temporary errors or bugs in the platform that can restrict access to specific features or data.
- Outdated browsers or versions may cause pages to load incorrectly.
- Learn more about Handshake Supported Browsers (for Employers).
- Intermittent connectivity or network restrictions may block access to content.
- Stored data in the browser can sometimes prevent page content from loading properly.
If you experience issues accessing content, try clearing your browser cache, switching browsers, or contacting support for further assistance.