Once a job is promoted, Basic and Pro employers can view and manage active promotions from the Plan & Billing page. This article explains how to view, stop, and restart a promotion.
Haven't created a promotion yet? Learn how to Promote a Job.
Topics:
How do I view my promoted jobs?
1. Click your name in the upper right corner, then select Plan & Billing from the dropdown.
2. The Plan & Billing page displays your plan details, upcoming charges, and payment method at the top of the page.
3. Select the Promoted jobs tab to view all active job promotions, including:
- Job title and creator
- Daily promotion rate
- Promotion end date
- Billing period and accrued charges
- Payment method on file
4. Select the Past promotions tab to view jobs that are no longer being promoted.
How do I stop a promotion?
You can stop a promotion at any time. You're billed through the current day only, with no charges starting the following day. Stopping a promotion does not close your job. Your job remains active and visible to candidates at standard visibility.
1. On the Plan & Billing page, locate the job you want to stop promoting and click the Manage promotion button.
2. On the Manage promotion page, review your current plan (Standard or Premium), then click the Stop promotion button.
3. A window titled Stop promoting this job? appears. It lists the promotion benefits you'll lose, such as featured placement in search, inbox, and email, reach to more qualified applicants, applicant screening, AI-powered applicant recommendations, and AI-assisted direct messaging.
This window also confirms that you're billed for today only, with no charges starting tomorrow, and that you can restart the promotion within up to one hour if you change your mind.
4. Click Stop promotion to continue, or Keep promoting to cancel and keep the promotion active.
5. You may be offered a limited-time discount to continue promoting the job for another month. This offer, if shown, is subject to change. Click Stop promotion to decline the offer and continue stopping the promotion, or Keep promoting to accept the offer and keep the promotion active.
6. On the Before you go page, rate your experience with promoted jobs using the star rating.
- The star rating is required before the Stop promotion button becomes clickable.
- You can optionally select a reason for ending the promotion and add feedback in the text box.
7. Click the Stop promotion button to confirm. You will be redirected to the Plan & Billing page, and the job returns to standard visibility.
Restart a promotion
You cannot restart a stopped promotion for up to one hour after stopping it. The Restart promotion button will be greyed out until the cooldown period has ended.
Note: You can only restart a promotion if the job is still active and you have Owner, Admin, or Recruiter-Sourcer permissions.
1. On the Plan & Billing page, locate the job you want to restart and click Restart promotion.
2. A confirmation message will appear in the lower left corner of the page: "Promotion restarted. This job's promotion has been restarted successfully".
What happens next
- Stopped promotions return the job to standard visibility immediately.
- Restarted promotions become active immediately and billing resumes.