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How to Send a Student a Message

Tawnya
  • Updated

Please Read First:

  • New employers with a Trust Score of N/A or lower than 80 will not be able to proactively message students. This is to ensure that students are contacted by established employers via Handshake. For more information, refer to Why can't I message students?
    • Note: we enable employers with a Trust Score of N/A or lower than 80 to message students that have applied to a posted position - for more information, see Messaging Applicants.
  • Handshake has set messaging limits to encourage more meaningful and intentional interactions with students. More details are available in Messaging Limits in Handshake.

 

Send a message from Search Students

1. Access the Search Students page by clicking Search Students or Candidates > Search All tab from the left navigation bar in Handshake. For more details on this page, refer to Search Students Feature.

2. Click on the small conversation bubble icon next to the student's name you'd like to message.

message_bubble.png


3. This will immediately bring up a popup message box for you to craft your message.

  • We recommend adding a subject line as well as text in the body of your message. 
  • Pro-tip: add your signature in the body of the message 

message_popup.png

4. Once your message has been crafted, click on Send, in the lower-right corner of the message popup box.  


 

Message a student from their profile

1. Click directly on the student's hyperlinked name. As long as the student has chosen to share their profile with employers, this will take you directly to the student's profile.

2. From here, click on Send a Message under the Actions section, to the right on the page.

student_profile_-_send_a_message.png

Please note that this screenshot is taken from our US site and there may be some differences in language from the UK platform. 
 

3. The same message screen from above will appear. 

  • We recommend adding a subject line as well as text in the body of your message. 
  • Pro-tip: add your signature in the body of the message 

4. Once your message has been crafted, click on Send, in the lower-right corner of the message popup box.    

 

Viewing and responding to messages

1. To view your sent messages click the Messages (conversation bubble) icon located in the top search bar, in the upper-right of the screen.

message_icon.png

Please note that this screenshot is taken from our US site and there may be some differences in language from the UK platform. 

2. This will load your inbox. From here, you may click on a message to read and respond to the student. 

3. To view Sent, Favourited, or Archived messages, click on Inbox and click the desired choice from the drop down menu. 

messages.png

Please note that this screenshot is taken from our US site and there may be some differences in language from the UK platform. 

 

Best practices when messaging students

The default subject line still is the best! If you have a less recognisable brand, A/B test inputting the Job Role and that you're hiring into the subject line.
What is the structure of the custom subject line that appear to work for this segment?
  • {Company name} - Job Opening in {location}
  • {Company name} - Full Time Opportunities
  • {Company name} - Full Time ______ - Still Hiring!
  • {Job Opening Title} Still Hiring

For additional best practices, see Messaging Best Practices.

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