If a job has been created in Handshake and the Matches tab shows zero results, there are several possible causes.
This article explains why matches may not appear and outlines steps that can help increase the pool of eligible candidates.
Job has closed
The message “This job has closed. Matches appear only for jobs that are active at one or more schools.” appears when the job is no longer open.
Matches display only for jobs that are open and approved at one or more schools. If the application close date has passed or the job was created without being posted to schools, matches will not appear.
Depending on how the job was created and its posting history, one or more of the following options may be available:
- Renew job
If the option is available, extending the application close date allows the job to be reposted while retaining existing applicants.
To renew the job:
- Click the Edit close date link.
- Update the application close date and save changes.
Learn more about Updating Job Posting Dates.
- Duplicate this job
If this option is available, duplicating the job creates a new posting without retaining previously requested schools or past applicants.
To duplicate the job:
Click the Duplicate job link.
Review and submit the new job posting
Learn How to Duplicate a Job Posting.
After renewing or duplicating a job:
Jobs previously posted to schools are resubmitted for approval at each school.
Jobs not previously posted are submitted for approval at the selected schools.
For additional details, refer to Understanding Job Posting Approvals.
No top matches
The message No top matches appears when top matches are not available for the job.
This may occur if:
Candidate qualifications have not been added
The job has not yet been approved by the school or schools where it was posted
What you can do next
Add candidate qualifications
Adding candidate qualifications allows Handshake to identify students who closely align with the job requirements.
To add qualifications:
Click the Add qualifications link.
Complete the Candidate qualifications section of the job form.
For additional guidance, refer to the Candidate qualifications section in How to Post a Job.
No matches to display
The message "No matches to display" appears when no candidates fully match the filters currently applied to the job.
The Matches tab displays only candidates who meet all selected qualifications. Students may still view and apply to a job even if they do not meet every qualification, which is why applicants may appear even when no matches display.
Matches are based on the education and eligibility details provided in student profiles, including:
School year and graduation date
Major groups
GPA, if required
Work authorization
If no candidates currently meet all selected criteria, no matches will display. This can occur even if similar jobs received matches in the past, as student profiles and enrollment details change over time.
What you can do next
Change your qualifications
Adjusting candidate qualifications can broaden the pool of students who fully match the job.
To update qualifications:
Click the Manage your qualifications link.
Navigate to the Candidate qualifications section of the job form.
-
Update one or more of the following criteria as needed:
Work authorization
School year
Graduation date
Major groups
GPA
For additional guidance, refer to Understanding Job and Candidate Qualifications.
Open this job to more schools
Posting the job to additional schools increases visibility and the number of students eligible to match.
To post the job to more schools:
Click the Post to more schools link.
Choose the additional schools where the job should be posted.
Submit the job for approval.
Learn more about Job Matches.